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How can CMDB team view the Audit history for a CI?

Our CMDB team wants to view the Audit history for a CI in list view option (Context menu - History-> LIST) or something like"CMDB Baseline" (which is now deprecated).OOB this is available only for admins based on the defined ACLs. 1. Why ServiceNow h...

Suggy by Giga Sage
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  • 3 replies
  • 0 helpfuls

Altiris Integration

Hi There,  One of our clients is using Altiris for end user devices management. ServiceNow has already deprecated Altiris integration in the Istanbul releasehttps://docs.servicenow.com/bundle/vancouver-platform-administration/page/integrate/cmdb/conc...

Resolved! Who builds the Service Graph connector?

Hello,I wanted to know, Who builds the Service Graph connector?This doc link says "SG Connectors are built by ServiceNow and our technology partners." SG app 1 (Intune) - https://store.servicenow.com/sn_appstore_store.do#!/store/application/a1ce96466...

Suggy by Giga Sage
  • 1241 Views
  • 1 replies
  • 2 helpfuls

Resolved! Auto refreshing incident list

Hello everyone! We were asked to make the incident list auto-refresh every 30 seconds, for everyone. Is there a way to do this? I've looked at some solutions, but none of them are actually this. And this is what they want specifically.  Thanks in adv...

CMDB Data Manager Attestation tasks

Hi, I am new to SN and trying to work through lots of bad asset/ci data that was imported. I am struggling to understand what happens after: CMDB Data Manager Attestation tasks.For example, i have created a task to list a number of computers that hav...

Any alternatives to CMDB baseline?

I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.

Suggy by Giga Sage
  • 415 Views
  • 1 replies
  • 0 helpfuls

Resolved! Changing the hover of notifications widget

Hello everyone! I need some help, I need to change the hover text on this notification widget (as it's shown on the image). We use the Portuguese language of ServiceNow, but this doesn't translate. I've even tried to change the text in the translatio...