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How to inventory interfaces between applications?

How is anyone managing interfaces between applications in ServiceNow? Is there a particular table used? Some systems go through one or more interface engines. Some system go direct. Some use HL7. Some are file exports. Some go to our own systems. Som...

gwolfkill by Tera Contributor
  • 1379 Views
  • 4 replies
  • 0 helpfuls

Regarding CMDB and Discovery project

Hey Team, I have a question for project building from scratch using Discovery and CMDB Managment. Could you please help me for providing any informative link or details below to my question including steps? I am not stick with only discovery if you c...

Amandeep39 by Tera Contributor
  • 622 Views
  • 4 replies
  • 4 helpfuls

Resolved! Transform map query

Hi all,I am importing service account to cloud service account table .'Account id ' Field is coalesce  field.When I am running import I want to update the 'Updated on' field with current run time for each service account for which account ID matches ...

_bhishek by Tera Guru
  • 741 Views
  • 9 replies
  • 1 helpfuls

Discovery is not updating the Name of the Linux server properly

Hi All, We discovered few Linux server recently and noticed that the name of the servers are same and Ip address and host names are different. Server team confirmed that they are 4 diff servers and name should be different. On debugging the pattern I...

Suvetha S by Tera Contributor
  • 570 Views
  • 1 replies
  • 1 helpfuls

INSERT_AS_INCOMPLETE: IRE ERROR

Hello friends, We  are getting an INSERT_AS_INCOMPLETE error on running the SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnhanced APIs from the scoped application Transform Map OnBefore script, when this API is called from Background script/...

Conflict Detection

How does confit detection calculation takes Dependency View (cmdb_rel_ci) into consideration for rising conflicts 

Classification Rule

Hi,I have made changes in 1 classification rule but after reapplying i am not able to see this rule in sn_vul_entry table.I have created a new blank rule and reapplied it and after that again made changes in existing one and reapplied, but still its ...

Shruti35 by Tera Contributor
  • 604 Views
  • 2 replies
  • 0 helpfuls

In CMDB data manager - How does DELETE Data policy work?

In CMDB data manager - How does DELETE Data policy work? Need complete details as the docs here and here does not mention all the detailsLooking for details like - when delete happens, what happens to the relationship info? what happens to the CI dat...

Suggy by Giga Sage
  • 1902 Views
  • 4 replies
  • 2 helpfuls