Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

CMDB Health completeness scorecard config

kirandhobale
Tera Contributor

In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.
How this can be configured?

If we can use health inclusion rule, how to apply filter and like on which classes or on base ?

Or is there any alternate way

5 REPLIES 5

BharatC
Giga Guru

Hello @kirandhobale 

 

Try the followings:

 

1) Create a CMDB Group: tablename: cmdb_group
2) Add only CI classes that have recommended fields configured
3) Use that group in CMDB Health dashboard

Note: The scorecard will show only those classes

Its working, but whatever class is selected it should not include its child classes, how we can achieve this

Hi @kirandhobale , 

 

So this can be achieved by using the operator "is" not using "is a".

And @kirandhobale , this can be achieved for all the there Correctness , Completeness and Compliance Scorecards.

 

Hope this helps , If it helped you please do mark it as helpful and accept the solution.

 

Thanks,

Vishnu

Does this work only for completeness or the other two metric scores as well?
Trying to do the same as OP on correctness but having trouble