CMDB Health completeness scorecard config

[kirandhobale]

In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.
How this can be configured?

If we can use health inclusion rule, how to apply filter and like on which classes or on base ?

Or is there any alternate way

[BharatC]

Hello @kirandhobale 

Try the followings:

1) Create a CMDB Group: tablename: cmdb_group
2) Add only CI classes that have recommended fields configured
3) Use that group in CMDB Health dashboard

Note: The scorecard will show only those classes

[kirandhobale]

Its working, but whatever class is selected it should not include its child classes, how we can achieve this

[Vishnu-K]

Hi @kirandhobale ,

Use a Health Inclusion Rule configured on the base table (cmdb_ci) for the Completeness metric. Apply a filter on sys_class_name to include only those CI classes where recommended fields are configured. This ensures the scorecard shows only relevant classes instead of all CI classes.And make sure use only "is" condition not "is a" condition.

If it helped you please do mark it as helpful and accept the solution

Thanks,

Vishnu