CMDB Health completeness scorecard config
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2026 03:36 AM
In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.
How this can be configured?
If we can use health inclusion rule, how to apply filter and like on which classes or on base ?
Or is there any alternate way
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2026 05:36 AM
Hello @kirandhobale
Try the followings:
1) Create a CMDB Group: tablename: cmdb_group
2) Add only CI classes that have recommended fields configured
3) Use that group in CMDB Health dashboard
Note: The scorecard will show only those classes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-23-2026 08:00 AM
Its working, but whatever class is selected it should not include its child classes, how we can achieve this
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Hi @kirandhobale ,
So this can be achieved by using the operator "is" not using "is a".
And @kirandhobale , this can be achieved for all the there Correctness , Completeness and Compliance Scorecards.
Hope this helps , If it helped you please do mark it as helpful and accept the solution.
Thanks,
Vishnu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago - last edited 2 weeks ago
Does this work only for completeness or the other two metric scores as well?
Trying to do the same as OP on correctness but having trouble