CMDB Health - configure Completeness, compliance and correctness for a specific class

Todor Kotsev
Tera Contributor

Hello, 

I would like to create a dashboard with different tabs for the Network services. For example a tab for switch, ip router, wireless access point and so on. In each tab I would to add completeness, compliance and correctness for each class in the tabs.  However I am unable to add the 3 for each class. Could you please help me ?

 

Thanks

7 REPLIES 7

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Todor Kotsev ,

 

For that, You need to add the Health rule for specific these class only  and remove the health rule if runnning on CMDB_CI or hardware table.

 

Also there is possible to add the tab for each class in CMDB View Dashboard as well as you can create the custom dashboard from CMDB View Dashboard.

 

Refer the below screenshot which may help you, Please go and explore.

 

AjayKumar011_0-1716298343049.png

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

Hi thank you for your answer. I am aware on how to create dashboard and tabs. I want to create few tabs and each tab to include completeness, compliance and correctness for the corresponding class. when I add the 3 completeness, compliance and correctness I am not able to edit them, as there is no pencil. How can I make them to show for each class?

 

TodorKotsev_2-1716348301350.png

I have also change the health inclusion rules as you said

 

TodorKotsev_3-1716348386945.png

 

Thanks

 

Rebecca K
Tera Contributor

What you need to do is create CMDB groups with the type of Health.  These can then be seen in CMDB Group View Dashboard where you can see a Dashboard for each of the Groups you have created.  For example I created a CMDB group for assets only assigned to our Cloud teams and now they can see how there specific assets are doing compared to everyone else.

TodorK
Tera Contributor

How did you choose the table assets to be shown?  Do you have to choose from CMDB hiararchy for each class you can make different tabs for each group?