We are having a problem with duplicate relationships we are trying to create in our CMDB from Data Sources. I found a post about using a transform script a while ago to make this work and I emulated it but I wonder if perhaps I have done so improper...
1. OOB the relationship between the SQL DB instance and Server isDatabase RUNS ON::RUNS Linux serverand the form view is like this: But one of our infrastructure team person saying its the other way around, ie the relationship should beDatabase RUN...
What is 'Database Servers' Application used for?My understanding is its meant to store the Database running on the DB instance.DB server means the physical host or VM where the DB instance runs. Why the name 'Servers' in 'Database Servers'? Am I mis...
Dear Community,I am wondering if some of you could share the ServiceNow relationships view(s) of their ServiceNow installation (or some they saw or implemented), starting from ServiceNow Business application, going up to business processes and Servic...
Hey,is there an ootb dashboard or report where we can track attribute changes, such as Name, State, Object ID, etc., for VMI, Cloud Object Storage, and Cloud Database tables?any help would be appreciated thankssu
Hi we ran some deduplication remediation but for some it resulted that both involved ci where deleted instead of merged. does any one have an Idea on what might cause this?that way we can try to prevent it to happen in the future
What is the difference between a "manual endpoint" and an "endpoint" created by ServiceMapping? In the image, the red frame indicates the endpoint by Relationship type. What does this endpoint refer to?
Hi All,I have two questions regarding creating connection (the arrow) between two CIs (no matter they are tagged or not) present in a service map. Appreciate if any inputs. 1. Is there a magic CI relationship which will get the connection created aut...
has anyone figured out how to wildcard search in the unified map search box, everything I've tried fails and it seems that it only does a 'starts with' search.I'm sure there's something obvious I'm missing but for the life of me can figure out how to...
Hi All, We are currently encountering multiple discovery errors that indicate a missing dependency, and I would greatly appreciate your assistance in identifying the proper procedure for addressing these types of errors.As per our previous experience...
Discovery seems to be updating the Motherboard serial number for a switch. When I checked the other switches of the same model Chassis serial numbers are updated. What could be the issue? Model - Cisco Systems, Inc. Catalyst 9600 Series Switches 9606...
What is the use of this table cmdb_ci_storage_device? What data gets stored here?Does ServiceNow Discovery populate data in this table? This is what docs sayscmdb_ci_storage_deviceStorage DeviceBase table for block storage devices such as DAS, SAN, a...
There are few Templates in the estate which needs a status assigned to them. These cannot marked as Operational or Decommissioned. Please suggest a status for these templates.
Hi team,What is the purpose of these two fields in the cmdb_model_category table, and which categories should ideally have these checked according to best practices?
Hi Team, I have a Template server which user uses whenever they want they keep active and after use they put on store, i wanted to give a status for that server. I would request to suggest a best status option which others can identify easily.(for ea...