CMDB Health Dashboard in CMDB Workspace - Compliance

Ashish Purwar
Tera Contributor

Hello Everyone, 

 

I need assistance on creating/updating the Compliance metric in CMDB Health Dashboard in CMDB Workspace. The Completeness & Correctness metric is already set up and score is reflecting in the dashboard. However The compliance metric is completely blank. 

Need support in setting up the compliance and getting the compliance score updated in dashboard. 

 

Thank You

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Patron

Hi @Ashish Purwar 

 

Refer:

KB2821288 CMDB Health Dashboard — Compliance Score KPI: What Runs, How It Works, How CIs Are Evaluat... 

https://www.youtube.com/watch?v=IUvEXD1a7W4

Configure KPI and metrics preferences 

How to configure completeness KPI in CMDB health dashboard?

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Ashish Purwar 

 

Refer:

KB2821288 CMDB Health Dashboard — Compliance Score KPI: What Runs, How It Works, How CIs Are Evaluat... 

https://www.youtube.com/watch?v=IUvEXD1a7W4

Configure KPI and metrics preferences 

How to configure completeness KPI in CMDB health dashboard?

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti