CMDB Workspace Certifications

[adamtoth]

Hello,

My team does a lot of certifications on CMDB CIs. As we have more and more cloud server CIs that are spun up and destroyed rapidly, what is the easiest way to remove CIs from tasks after they have been launched and have since been retired?

Thank you,

Adam

[abbasshaik4]

Hello @adamtoth,

Please refer to the link below:
https://www.servicenow.com/docs/r/zurich/servicenow-platform/configuration-management-database-cmdb/...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2688522

If it is helpful, please mark it as helpful and accept the correct solution; by referring to this solution in the future, it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[adamtoth]

Hello Abbas,

We are not looking to delete CIs. I am looking to remove or auto certify CIs that have since been retired but are included in certification tasks that were generated in the CMDB Workspace.

Thank you,

Adam

[abbasshaik4]

Hello @adamtoth,

Please refer to the link's below:
What is best practice for stale CI relationships? - ServiceNow Community

Solved: Best practices for CI retirement/archival rules? - ServiceNow Community

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,
Abbas Shaik