CMDB Workspace : Under My work no tasks are apearing

Vinay2509
Tera Contributor

Hi Team,

 

Not able to see any tasks under My work(CMDB workspace), And number of tasks are already open and assigned to ci owners who have all roles and access to CMDB workspace but still they task are not appearing under my work for any CI owners , (Follow on Task under Audits are already assigned to ci owners) same data they cant see on work space, (need help)

Vinay2509_0-1770296468768.png

 

1 ACCEPTED SOLUTION

Hi @Vinay2509 

 

In my PDI , 

 

DrAtulGLNG_0-1770299401560.png

 

 

Please activate and execute

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @Vinay2509 

 

Go to : cmdb_policy_scheduled_job table and execute the jobs.

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG - Thanks for response! There is no scheduled jobs under table you suggested, 2 are there but both are test policy related both are deactivated in state

Hi @Vinay2509 

 

In my PDI , 

 

DrAtulGLNG_0-1770299401560.png

 

 

Please activate and execute

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG  its client dev instance, No policy/schedule jobs available to execute

Vinay2509_0-1770300177455.png