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CMDB Workspace : Under My work no tasks are apearing

VinayG260465653
Tera Contributor

Hi Team,

 

Not able to see any tasks under My work(CMDB workspace), And number of tasks are already open and assigned to ci owners who have all roles and access to CMDB workspace but still they task are not appearing under my work for any CI owners , (Follow on Task under Audits are already assigned to ci owners) same data they cant see on work space, (need help)

Vinay2509_0-1770296468768.png

 

1 ACCEPTED SOLUTION

Hi @VinayG260465653 

 

In my PDI , 

 

DrAtulGLNG_0-1770299401560.png

 

 

Please activate and execute

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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13 REPLIES 13

VinayG260465653_0-1770357427879.pngVinayG260465653_1-1770357583146.png

Looks like Data manager/admin roles already there also latest plugin updated, all policy are published, but still data not appearing on My work

VinayG260465653_2-1770357688883.png

 

 

Looks like all roles already active and policy are also published in state. still CMDB workspace not showing single task under my work

 

VinayG260465653_0-1770358098704.png

 

@Dr Atul G- LNG Unfortunately all roles are already active and latest version of plugin already enabled, but still CMDB workspace not showing any tasks 

Ankur Bawiskar
Tera Patron

@VinayG260465653 

As suggested by Atul there should be some scheduled job etc which should be executed and then it will create tasks

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader