CMDB

[ShiningStar1]

Hello All,

Please help with the below two requirement as i am new to CMDB .

How to make the CMDB attribute fields read only to cmdb users.

How to hide the retire CIs.

Please help with the required steps.

[Dr Atul G- LNG]

ACL is best option. 

[ShiningStar1]

Hi Atul,

There is an OOB ACL for cmdb_ci table for ITIL users .But i am not able to make it inactive .Any idea how do i do that .

[Dr Atul G- LNG]

Hi @ShiningStar1 

You need to get elevated role for same.

[ShiningStar1]

HI Atul,

Thanks again .Just wanted to have an idea as there is a requirement to hide the retired cis so only operational should be visible .How to achieve this.

[Dr Atul G- LNG]

Hi @ShiningStar1 

You can do it via ACL, but I am again saying, dont create technical debt. It is more on user education , that how to filter the records.