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06-02-2023 01:44 AM
Hi Team,
I checked the servicenow documentation and found they have added cohesity operating system pattern in discovery pattern and service mapping plugin . i have upgraded the plugin and i can see in servicenow pattern cohesity pattern got added.
i checked the prerequisite and i am no clear how we can discover cohesity device in ServiceNow. if someone can please help me to provide the prerequisites and steps to perform for cohesity device end and ServiceNow side to discover.
Regards,
RK
Solved! Go to Solution.

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07-13-2023 09:09 AM - edited 07-13-2023 09:10 AM
SNOW's docs on this are worthless. I even told them while I was working a case I opened with them for this issue.
To start, make sure you are on Cohesity patch 30 for 6.6.0d users or later. There was an issue introduced sometime before that which changed the API path for Cohesity that prevented SNOW from seeing the chassis and node details.
Then you do have to create a serverless discovery, as their doc states (but was only updated after I mentioned it) except they don't list all the specific details.
1) Create a credential alias, type 'credential'
2) Cred is basic auth
3) In the serverless discovery schedule you have to create at least one 'Serverless Execution Pattern'
- Select 'Cohesity Storage System' for the Pattern
4) Create two Discovery Pattern Launcher Parameters
*** I created two of these since they won't work with Cohesity's VIP. I just chose 2 of the IPs contained within the VIP***
- credentialAlias - Value = the alias you previously created
- cluster_ip - Value = one of the IPs within the Cohesity VIP
Hopefully this helps. Lmk if you have any questions.
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02-01-2024 11:44 PM
How to add multiple VIP in cluster_ip if more than one cohesity devices need to discover
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02-02-2024 12:02 AM
Open scheduled job> click on serverless execution pattern > click New > add name, pattern and then in discovery pattern launcher parameters updated the cluster_ip and credentailAlias.
for the multiple clusters you need to follow the same steps to create new and add the details.
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02-02-2024 05:15 AM
For now I have given 2 parameter in serverless execution pattern
1.credential alise
2.cluster ip
Do i need to create 3rd parameter like cluster ip? but i can't see new option
Or do i need to create new Serverless execution pattern for other ips? and in that i have to give
1.credential alise
2.new cluster ip
??
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02-02-2024 06:24 AM
You need to create new Serverless execution pattern for other IP address. and in that you have to give
1.credential alise
2.new cluster ip
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02-05-2024 02:56 AM
Hi Rakesh,
I performed discovery for one cohesity device previously device git discover,now i am getting below error,what could be the reason:
Error: Cluster API failed: {"errorCode":"KValidationError","message":"[7]:Please specify the mandatory parameters."}
can you please help,Thanks in advance