Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

CiName and Serial number

Dear Experts,  we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has  if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...

ND7_0-1706632033372.png ND7_1-1706632033373.png
ND7 by Kilo Sage
  • 644 Views
  • 1 replies
  • 0 helpfuls

How to inventory interfaces between applications?

How is anyone managing interfaces between applications in ServiceNow? Is there a particular table used? Some systems go through one or more interface engines. Some system go direct. Some use HL7. Some are file exports. Some go to our own systems. Som...

gwolfkill by Tera Contributor
  • 1252 Views
  • 4 replies
  • 0 helpfuls

Regarding CMDB and Discovery project

Hey Team, I have a question for project building from scratch using Discovery and CMDB Managment. Could you please help me for providing any informative link or details below to my question including steps? I am not stick with only discovery if you c...

Amandeep39 by Tera Contributor
  • 547 Views
  • 4 replies
  • 4 helpfuls

Resolved! Transform map query

Hi all,I am importing service account to cloud service account table .'Account id ' Field is coalesce  field.When I am running import I want to update the 'Updated on' field with current run time for each service account for which account ID matches ...

_bhishek by Tera Guru
  • 679 Views
  • 9 replies
  • 1 helpfuls

Discovery is not updating the Name of the Linux server properly

Hi All, We discovered few Linux server recently and noticed that the name of the servers are same and Ip address and host names are different. Server team confirmed that they are 4 diff servers and name should be different. On debugging the pattern I...

Suvetha S by Tera Contributor
  • 516 Views
  • 1 replies
  • 1 helpfuls

INSERT_AS_INCOMPLETE: IRE ERROR

Hello friends, We  are getting an INSERT_AS_INCOMPLETE error on running the SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnhanced APIs from the scoped application Transform Map OnBefore script, when this API is called from Background script/...

Conflict Detection

How does confit detection calculation takes Dependency View (cmdb_rel_ci) into consideration for rising conflicts