Copy/Paste Attachments Into Incidents/Forms
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‎10-08-2025 10:05 AM
Is it possible to configure ServiceNow to be able to copy files and paste them into Incidents, Forms, KBs, Catalog Requests? Instead of having to save an image or file and then attaching.
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3 weeks ago
So there is no way you can make a user do this without the Extension?
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3 weeks ago
Hi @GerardoDeFalco,
no, at least not as of Zurich.. you either drag and drop the file or use a paper clip icon to attach, but not to copy and paste it in
100 % GlideFather experience and 0 % generative AI
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‎10-09-2025 08:57 AM
Thank you for the info. In terms of it being a tool specifically for developers does that mean the user would need to have admin in prod to use it?
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‎10-09-2025 09:56 AM
@adamtoth no admin is not needed, itil or any role granting access to backend is enough.
What I mentioned is a browser extension.. please check the webpage I shared above
100 % GlideFather experience and 0 % generative AI
