Correctness Health Metric
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08-18-2026 09:20 AM - edited 08-18-2026 09:25 AM
System: Xanadu
I am new to CMDB and would appreciate some guidance.
I was slowly confirming Stale CIs were decommissioned or not, previous day, came in today and the report was missing even though there are some that are still stale that I did not move to retired. Ive ran the correctness schedule, and nothing has occurred
How would I go about resolving?
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08-18-2026 10:45 AM
Hi @benjaminayo ,
Can you share a screenshot of this issue??, Need to check if its the issue with the Metrics/Health Inclusion Rule/Staleness settings
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
