Correctness Health Metric

benjaminayo
Tera Contributor

System: Xanadu

I am new to CMDB and would appreciate some guidance.
I was slowly confirming Stale CIs were decommissioned or not, previous day, came in today and the report was missing even though there are some that are still stale that I did not move to retired. Ive ran the correctness schedule, and nothing has occurred
How would I go about resolving?

1 REPLY 1

Hemanth M
Tera Sage

Hi @benjaminayo ,

 

Can you share a screenshot of this issue??, Need to check if its the issue with the Metrics/Health Inclusion Rule/Staleness settings 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026