create a playbook to trigger cmdb by tranform maps or ui actions or business rules

srikanthdar
Mega Contributor

create a playbook to trigger cmdb by tranform maps or ui actions or business rules

 

I need detailed explanation step by step in pdi to acheive this requirement.

1 REPLY 1

Mark Manders
Mega Patron

What do you already know? Where are you stuck? It makes a lot of difference if you have worked with playbooks and imports, or if you just logged in to a ServiceNow instance for the first time.

 

Next to that: what are you actually looking for? You mention a playbook to trigger cmdb by transform maps OR ui actions, OR business rules. What is your business requirement, because your question now just sounds like a sentence in which you threw some unrelated ServiceNow phrases in, to see what sticks. Asking for a detailed explanation for something that has no clear description/use case, makes it hard to provide the answer you are looking for.


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Mark