Create Multilevel Service Map using Tag based discovery

RahulY00040
Tera Contributor

yesterday

Hello friends,

 

I would like to understand if we can and how we can create the multi-level Service Map using Tags. We have an automated way to populate the tags, but what i noticed in my early study, it create the map at single level not like Service->Web Server->Application Server->Database Server, etc.

 

Does anyone know if this can be done? How?

 

Thanks in advance,

Rahul

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SELECT Username
ServiceNow Employee

yesterday

Take a look into Tag Traversal Rules.  If you define the right rules, you can bring in multiple levels into a Service Map.

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