Data Certfication CMDB Workspace
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11-06-2024 10:26 AM
Good day,
I wanted to bring to your attention some limitations I’ve encountered with the Data Certification CMDB Workspace.
1. Functionality Gaps: in the legacy DC, rules or javascript could be put in place to prevent users from certifying an empty field.
This is not the case with the Data Certification in CMDB Workspace. Even when you make the field mandantory on the CI form, a user can stlll certify an empty field in CMDB Workspace. How does it make sense for a user to certify an empty field ? Servicenow, make it make sense ?
2. Functionality Gaps: Creating a dashboard from data certification tasks in the cmdb workspace is limited.
There is not enough tables to create a decent dashboard, where as in the in the legacy DC, we had the elements table, schdeule table, task table etc. Again Servicenow, how is the new DC making sense ?
I will be curious to see what the reply if any would be.