I have a new PDI and when I go to create a new application service, I get this error: Why am I getting this right out the box? I know the error means that number is used and that number is used but why is it giving me a used number and how do I updat...
Looking to know how to find the duplicate pc's and create de-duplication tasks.
Hello All, We are onboarding some of the virtual servers by adding tags. For example, during VM provisioning, the tags of support group and service will be added which automatically creates CI and links with appropriate service and populates support ...
Hi our Customer would like to reach on specific configuration. He would like to have all devices what are specific from the SCCM Client Import be targeted into the cmdb_ci_pc_hardware instead of cmdb_ci_computer table. Does anybody would have a recom...
Hi community,Prior to the Paris release, Data Source Precedence rules were available. With these rules a priority on data sources able to affect CIs in a certain ci-class could be set. Nice feature was also that these Data Source Precedence rules wer...
Hello, Should the "ci relations" formatter work on the Incident and change forms? I have recently added the formatter to those forms, but it looks like the formatter is picking up the "Incident Number" and the "Change Number" when looking up the rel...
When a user create an Incident from Servicenow catalog, the incident should be automatically assigned to the creator of incident. how I can design this?
Hello,We are implementing csdm in our instance and came across this problem:We have created service offerings each with one support group. But our customers have two or more tiers for some of the offerings.Example:Offering - Windows administrationSup...
Hi All, I am trying to add a pop up message when user tries to delete a related list records using the delete icon and if they want to add a new one they have delete the old one first before adding a new record. Any suggestion Please. Thanks,CDS
In my scenario I need to validate date and time for a variable as per below: if value is less than 24hrs from current date, display field message:"Request is less than 24 hours from time of arrival. Fulfillment may be delayed."
Can anyone please help me to figure out, how to design a ServiceNow catalog for an incident where an incident task will be automatically created with the same content of parent incident? 1. Creator will use ServiceNow catalog to create an incident wi...
When working with "Application Services", why would I see the the "Related Items" (Task Relations) section when viewing an Application Service of class="Application Service", but not with an Application Service of class="Mapped Application Service"? ...
hi all!!We are working on getting our ServiceNow instance ready for first use. One of the questions we as an MSP have is how to connect Intune to ServiceNow? We know ITOM has the graph connector but the cost of ITOM is so high that we don`t have a bu...
Hi, we recently configured our SG-SCCM integration and modified the OOB SQL statement to pull Warranty Expiration for our Dell assets. The issue is that the integration is not updating CMDB_CI_Computer records to include this new information, I've be...
We have been using ServiceNow and CMDB for over a decade, and as we are maturing relationship models through the usual suspects of tagging and service mapping, the value of tracking relationships through network gear feels like a bridge too far. Tha...
