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Forum Posts

Which are the Tables associated with CSDM?

Which are the Tables associated with CSDM?When I asked this question to my fellow lead, I got this answer - All the tables mentioned in this image.Here even 'Infrastructure CI's ' is mentioned. So does that mean CSDM also gives guidance on where to p...

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Suggy by Giga Sage
  • 1023 Views
  • 1 replies
  • 1 helpfuls

Discovery Issues: Missing CI name

Hi ServiceNow Experts,I’m encountering some challenges with Discovery. It’s detecting both active and inactive IP addresses, but the CI fields are coming up empty. Additionally, it’s not discovering all the CIs, and for the CIs it does find, there ar...

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Resolved! Calculated value for CMDB for rack units occupied.

Hello, I wanted to set up an automatic calculation for how many rack units are occupying a rack. I've created a field entry for the devices with the expectation that they will have a value for how many rack units they will occupy (such as servers and...

Piemur1 by Tera Contributor
  • 1352 Views
  • 5 replies
  • 0 helpfuls

Resolved! SCCM writing into the alm_hardware table

Hi, I just completed a SCCM integration to ServiceNow.  When I reviewed the asset table I was surprised to find virtual CI records created by SCCM and inserted to the alm_hardware table.  The show XML indicates: <sys_class_name>alm_hardware</sys_clas...

tvo1992 by Tera Contributor
  • 3725 Views
  • 3 replies
  • 2 helpfuls

Unable to Discover the vCenter -Error Reported

Hello Experts,  I am trying to discover a DCM through discovery and I am getting the following error. I went through checking on the Service Accounts that are set up however it seems that that everything seems to be set up okay. however the following...

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Nilanjan1 by Giga Sage
  • 778 Views
  • 3 replies
  • 2 helpfuls