Data Certification - CMDB Workspace - Notifications

[Eric_Gauthier]

Hello, 

I was wondering if anyone has as of yet used the Data Certification experience in CMDB Workspace, and have been able to also configure Notifications (email or Teams) that would go out to each user that is getting a certification task.  We used to do this in Legacy Data Certification and just want to be able to have a way that users know that they have a Certification Task to work.  These users are not in CMDB Workspace usually and are not very familiar with it.  So we would want the email to have a link to get them to the CMDB Certification Task in the CMDB Workspace, so that they could go right to it.  It would be great if we could have it sent out via Teams.  Be great to be able to also send out reminders, etc.  

Has anyone done this yet?  If so, how did you configure this?  I am not really seeing anything OOB for this, unless I am missing something. 

Thanks in advance, 
-Eric

[Tony Branton]

We will be adding support for specifying a user to run Data Manager scheduled jobs in a forthcoming release of CMDB Workspace.

[Tony Branton]

Hi Shreya,

We are working on adding a policy option for Attestation and Certification policy types that will allow the Data Manager Administrator to set a user to run the associated scheduled jobs under. We plan to introduce this option in 2H 2025 via a CMDB Workspace Store release.

[CCZMAX1]

Hi @Eric_Gauthier,

Were you able to successfully configure the notifications for this?

I'm trying to set it up so that an email is sent to each assignee with a link to their specific task. However, the OOB notification "CMDB Data Management Task Created" and the email script 'cmdbdatamanager.tasks.created' setup seem to generate a single email sent to all assignees, containing links to all tasks created by the policy.

Instead of that, I was expecting each assignee to receive an email with only their assigned task link or the link when clicked dynamically goes to their task.  For example, if 50 tasks were created by the policy they are all listed in the email that goes to every assignee.

Is this the expected behavior, or is something misconfigured?

Many thanks

[Tony Branton]

Currently, this is expected behavior but we can review this as an improvement for a future release.

[David Dunleavy]

I'm using the Data Certification in CMDB Workspace and there is an OOB event and notification 

event = sn_cmdb_ws.attestationtask.reassign

notif = CMDB Attestation Task Reassign To User

that calls a template

template = CMDB Attestation task - Reassign To User

which in turn calls a Notification Script

notif_script = cmdbattestationtask.reassigntousuer

OOB its not getting called upon reassignment.   Why?  

In order to try and remedy I created a BR on the cdmb_data_management_task table to call the event directly.

    gs.eventQueue("sn_cmdb_ws.attestationtask.reassign", current, current.assigned_to, gs.getUserID());

When I update the assigned to -- It calls the notif, and the template, but not the notif script.    

It appears to bomb out on this OOB code

    var assignmentInfo = event.parm2 ? JSON.parse(event.parm2) : null;

Has anyone any ideas?

Thank you