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3 weeks ago
I have created and executed Data Managment policies in the CMDB workspace. I have the admin role however I'm unable to locate / access the Data Certificaiton Dashboard. Below is a link to the dashboard I am working to locate. Any help will be appriciated. Thanks
Solved! Go to Solution.
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2 weeks ago
@Dr Atul G- LNG thank you for your help on this question.
I resolved the issue by updating the CMDB Workspace [sn_cmdb_ws] plugin to the most recent version.
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3 weeks ago
Hi @ColeM
Role requirements
- data_manager_user: Minimum role required for access. Provides access to those certification tasks that are assigned to the user, to an assignment group that the user is a member of, or if the user is the manager of the assigned user or of the assignment group.
- data_manager_admin: Provides access to all certification tasks.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 weeks ago
Could you share the URL for the dashboard and I can check and see if it is available in my instance? I wonder if the quick link is the only thing missing.
I tested adding the data_manager_user role to my user & logged out and back in. However, I'm still not seeing the Data Certification Dashboard link.
I also tested with the data_manager_admin role just incase, but still no luck.
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3 weeks ago
Hi @ColeM
https://dev347171.service-now.com/now/cmdb/data-certification-dashboard/
I am using Zurich version Patch 2.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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2 weeks ago
@Dr Atul G- LNG thank you for your help on this question.
I resolved the issue by updating the CMDB Workspace [sn_cmdb_ws] plugin to the most recent version.
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2 weeks ago
Good to know, mate, that your issue has been resolved. I think I missed mentioning earlier — it might have been a plugin issue that needed an update.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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