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Data Certification Dashboard

ColeM
Mega Sage

I have created and executed Data Managment policies in the CMDB workspace. I have the admin role however I'm unable to locate / access the Data Certificaiton Dashboard. Below is a link to the dashboard I am working to locate. Any help will be appriciated.  Thanks

 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...

1 ACCEPTED SOLUTION

ColeM
Mega Sage

@Dr Atul G- LNG thank you for your help on this question. 

 

I resolved the issue by updating the CMDB Workspace [sn_cmdb_ws] plugin to the most recent version. 

View solution in original post

9 REPLIES 9

Hi @ColeM 

 

Role requirements

The user role determines which certification tasks are included in the dashboard, as follows:
  • data_manager_user: Minimum role required for access. Provides access to those certification tasks that are assigned to the user, to an assignment group that the user is a member of, or if the user is the manager of the assigned user or of the assignment group.
  • data_manager_admin: Provides access to all certification tasks.

 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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@Dr Atul G- LNG 

Could you share the URL for the dashboard and I can check and see if it is available in my instance? I wonder if the quick link is the only thing missing. 

 

I tested adding the data_manager_user role to my user & logged out and back in.  However, I'm still not seeing the Data Certification Dashboard link.  

I also tested with the data_manager_admin role just incase, but still no luck.  

 

 

Hi @ColeM 

 

https://dev347171.service-now.com/now/cmdb/data-certification-dashboard/

 

I am using Zurich version Patch 2.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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ColeM
Mega Sage

@Dr Atul G- LNG thank you for your help on this question. 

 

I resolved the issue by updating the CMDB Workspace [sn_cmdb_ws] plugin to the most recent version. 

Dr Atul G- LNG
Tera Patron

Good to know, mate, that your issue has been resolved. I think I missed mentioning earlier — it might have been a plugin issue that needed an update.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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