Data Certification in CMDB Workspace.

Alekhya Chebolu
Giga Contributor

Where can we add certification fields and instructions to be populated on certification task? In legacy data certification, it was easy, but using data manager, i created with attestations and conditions. After review i don't see any tab to mention certification fields and display fields.

3 REPLIES 3

Tony Branton
ServiceNow Employee
ServiceNow Employee

You need to use the Certification policy type, not Attestation.

 

When you select the Certification policy type the options you'll see include where you can select display and certification fields, together with an input box for instructions that supports rich text (see screenshot below):

 

TonyBranton_0-1729884744662.png

 

Hi Tony,

 

Thank you for responding. However, what policy has to be delected for certification. None of these dropdowns match for the certification.  Please suggest.

It's highly likely you're using a version of CMDB Workspace earlier than 6.1.1. 

 

The new Data Certification functionality is only available for Washington DC and later releases and CMDB Workspace 6.1.1 and later releases.