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CMDB Attestation

Hello I have some cmdbtask for attestation however I realized that once the CI's are attested. The list of CIs attested/rejected/un-attested are not showing up in the comments section. How can i configure.

Resolved! Reprocess existing CIs via IRE

Hello, We have a lot of CIs automatically created from manually created Assets. So the Discovery Source is empty so they are not processed through IRE. With the help of a Knowledge Article we bulk updated the Discovery Source to "Manual Entry" but th...

MFO1911 by • Tera Contributor
  • 1707 Views
  • 5 replies
  • 1 helpfuls

How to Configure JEA in ServiceNow Discovery

Dear Team, My requirement, The JEA credentials with non-administrator rights must be domain-level credentials. For Regular discovery, the credentials used in the discovery should have local admin access to targets.

TamizhSelvV by • Tera Contributor
  • 980 Views
  • 1 replies
  • 0 helpfuls

Kandji Servicenow integration

We have Service graph connector which is getting selected information from kandji.  We want to connect to kandji and get more details to update the cmdb. As per the document they are not using basic auth or oauth 2.0. They are using Bearer Token. If ...

pratiksha5 by • Mega Sage
  • 759 Views
  • 1 replies
  • 1 helpfuls

Resolved! CMDB

Hello, I'm building my company CMDB we are populating the Network and Cloud layer with graphconnectors because of we have monitoring tools that can start bringing information into the CMDB meanwhile we enable Discovery. However for Cloud layer we hav...

Resolved! How to populate date in svc_ci_assoc

Hi , We want to utilize svc_ci_assoc table for change impact Cis related list but this table is empty.we haven't configured service mapping yet. please suggest how to populate data in svc_ci_assoc table ?Can we push data from cmdb_rel_ci table ? if y...

Brijesh10 by • Tera Guru
  • 1067 Views
  • 1 replies
  • 1 helpfuls

Cisco UCS Discovery

Hello,I am trying to understand the process to discovery cisco UCS FI, Chassis and Blades without using the Service Graph Connector for Intersight. I understand I need SNMP and applicative credentials, what I don't understand and cannot find so far i...

mk2860 by • Tera Contributor
  • 1260 Views
  • 2 replies
  • 0 helpfuls

Filtering Staleness metric for remove undiscoverable devices

We run Discovery, several Service Graphs, and other integrations.  However, there is a portion of our landscape is protected behind firewalls and we do not currently update with automated sources.  We do have several Service Offerings that are relate...

Resolved! How are you uniquely identifying CIs in your environment today?

I always thought Serial number field could be used to uniquely identify a CI in the CMDB.Even OOB Hardware identifier uses 'Serial number' in identifier entries.  I was stumbled upon seeing this official article which says Serial number should not be...

Suggy by • Giga Sage
  • 1573 Views
  • 5 replies
  • 4 helpfuls