Data certification issue

[Shreya Jain1]

Recently we implemented data certification module, server owners are supposed to certify various fields on cmdb_ci_server table.
When certification tasks are created, for some tasks servers are added which are not even owned by that owner.
For example - Task is Assigned to Aaron Arroyo but there is one server which is not owned by him but still its listed on his task.

I already validated Server Owner was not modified, it was always Michael.

Anyone faced similar issue with certification tasks?

[Yashsvi]

Hi @Shreya Jain1,

please check below link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695130

Thank you, please make helpful if you accept the solution.

[Shreya Jain1]

That KB is not relevant as my issue is not related to access. 

In my case, even though server is not owned by user, its showing in his task list.

[Josh P1]

Hey Shreya,

Would you be willing to to share the certification schedule and filter settings as well?  The tasks are created based on those settings, and they would help to provide insights.

Thanks!