I need to be able to report on servers running databases - (including the DB instance names) that are attached to an application Service. But, because of the relationship being upstream (RunsOn::Runs) I run into an error where it says - Error Parsing...
So I just ran across this page which says, in part, Service mapping functions in real time, automatically updating whenever any aspect of the infrastructure or its components change. With reliable, real-time data... But as far as I can tell, Service ...
Hello!! I'm looking for some help here, We are using map indicators on our service map to show for example incidents related to a CI, by default it shows Number, Priority, Configuration Item, Short Description, State and Assigned to, but we want to a...
ServiceNow Discovery of Wireless Access points doesnot bring any serial number. should we customize it or is it an issue with Out of the Box configuration. Pls advise
To fix this issue (screens attached) All - > Health Preference- Increase the limit of (Failure Threshold) to a number above the total of CIs in CMBD and Save it,-Run the correctness job in CMDB VIEW- Wait the job ends up -Refresh the scored card
if i am querying and extracting data from 'wm_task' table and want 'start travel' or 'start work' times are they time zone adjusted of the work order ?
Hello All, Please help with the below two requirement as i am new to CMDB . How to make the CMDB attribute fields read only to cmdb users.How to hide the retire CIs. Please help with the required steps.
If there are multiple CI connected with the incident or change would it be better to create a bidirectional sync where you could just fill in the Affected CI and the first item in the list would be filled in as the configuration item in the form. Wha...
Hi Community, Since the script (SNC.MetricProcessorScript.XYZ() ) that runs for computing the health score is not viewable, can somebody tell me the involvement of manually created CIs in computing CMDB health score? Will those be considered along wi...
missing tables in Xanadu Available tabes in Vancouver
Hi, I'm in a position where I'm managing a CMDB that has circa 50k CIs that have gone stale, and I'm looking at automating the staleness remediation (Somehow), as it's not feasible to review these manually. Having checked the forums, a number of yo...
We have set up the Service Graph Connector for AWS and are seeing $LATEST in the version field under the Cloud Function table. Several versions were created in AWS, but after publishing the field continues to pick up $LATEST. We would expect to see a...
Hey Asset and CMDB superstars, We're importing CIs into cmdb_ci_facility_hardware and cmdb_ci_oe among other classes. For these two, oddly, assets are not getting created. Not just from the import but also when I create CIs manually or use Create Ass...
Hi, We have a custom post-sensor script to populate the location and map a few details for GCP discovery.I am encountering the following error and am unsure how to resolve it:Post-sensor script "Post Sensor - Cloud VM Map platform, Add Location" fail...
Print queue is not showing in the printer CI table. In printerCI, there is a "Print Queues" tab that is blank with no information in it. But I found there is printQueueList that has many Print Queues in it, but not associate with any printers? is the...
