Data Certification Policy in CMDB Workspace
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04-09-2024 01:54 AM
Hello Experts!
Is there a way to assign tasks by dot walking to user/group references on other tables using new Data Certification Policy under the new Data Manager/ CMDB Workspace 6.x.x??
I want to use Data Certification Policy under Data Manager of the new CMDB Workspace to certify group members (sys_user_grmember) by assigning a task to each Group Manager.
In the legacy Data Certification plugin I'm able to easily dot walk to Group's Manager from the Group Member table:
However, in the new Data Certification Policy under CMDB Workspace this is not possible and the available dropdowns allow only for selecting reference fields directly on the table subject to certification:
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04-09-2024 06:37 AM
Hi @Bartosz Socha ,
Refer the below documentation, this will help you alot.
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/
ServiceNow Community Rising Star 2024
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04-10-2024 07:02 AM
Hi @Bartosz Socha ,
Is above articles helps to resolve your issue.
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/
ServiceNow Community Rising Star 2024
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10-09-2024 01:55 AM
Hi @Bartosz Socha,
At present, dot-walking is not supported in Data Manager certification policies, i've similar requirement to assign tasks to Group Managers to certify records for sys_user_grmember table but unfortunately at present DM certification policy has limitation.
https://www.servicenow.com/community/cmdb-forum/data-certification-for-non-cmdb-tables/td-p/3047450
Did you manage to implement any alternate solution for this? If yes, could you please share.
Regards,
Shreya