I have been assigned the task to make the CI field mandatory in our SN tickets. It has come to our attention that the Change tickets might not have a Configuration Item to enter when new. Right now, we have come up with adding a New CI check box to b...
For any checkbox values, replace true/false with Yes/No, where true = “Yes” and false = “No”. I want to replace the values with 'Yes' or 'No' in notification
I need Documentation or technical steps for the ServiceNow and 3 rd party integration with security monitoring tool(Tenable or any others) or any others) for Event Management 1. 3rd party integration with ServiceNow for security alerts2. Matching VIT...
is it possible to include in the Certificate overview the device type it is used for (e.g. VM, Firewall, App Gateway,...)? also is it possible to include other sources to discover certificates? e.g. for external websites? via url? if yes please provi...
Hello,Does ServiceNow discovery automatically delete relationships that are no longer discovered?Ex:1. Server and Switch has IP Connection relationship.2. Server is moved to a different location therefore it has different Switch connected to it. With...
When doing Azure cloud discovery what Azure data is used to fill the State and Install Status fields on the Virtual Machine Instance CIs? We have Virtual Machine Instance CIs being created with an install status of 100. This is defined as missing in ...
Hi everyone,I'm trying to call a cloud rest API in my discovery pattern step as below:The URL is not static. I want to call the API multiple time for every CI records I have in the table $serverfarm_resource. Then get the output from every API call a...
I have domain separated environment , but unfortunately when I change the domain except global and try to see that domain specific health dashboard, the numbers are not populating in correct format. I raised a ticket with ServiceNow and one thought f...
I am trying to discover Linux servers. But they are not discovering. The credentials are validating correctly when I click test credentials and the ping from Mid server hosting server and Linux Server is also working fine...But Error comes when I exe...
Hello Community. Do you consider Virtual Machines (VM) a hardware or software class?If either, do you have a rationale?
Hello, I've been asked to discover SMB file shares and I'm wondering if anyone has a Discovery pattern for this and feeding data in cmdb_ci_file_system_smb table. Thank you
Hello Team, Is there any possibility to integrate a CMDB Table with Active Directory? I think we can implement using service graph connector. Please confirm if any one has any existing documentation. Service account class in CMDB to be feed to Servi...
Hello Geeks,I have a requirement where in for each CMDB Class we need to identify and delete the duplicate CIs. We have nearly 900K records in CMDB.Can you please let me know the best way to identify the duplicate CIs and delete them?Thanks in advanc...
Hello, Has anyone managed to discover Dell Elastic Cloud Storage? I have been trying SNMP but that doesn't seem to be working. Please advise. Thanks!
What are these tables? What's the use of them? I mean practically how are people using these tables? CI/User Relationship Types [cmdb_rel_user_type]andCI/Group Relationship Types [cmdb_rel_group_type]
