Hi All, I have a requirement to setup a Service Graph Connector for Azure, for this I need playbook to provide as a prerequisite to setup this integration, if anyone have a handy, please do share with me.Is anyone have below details please let me kno...
Hi team, we are working on CSDM implementation. We are creating audit template as a part of requirement. I am not sure about from where shall I create the audit template. I can get option in CI class manager and from tables as well. But my architect ...
We are trying to set up SGC for GCP. Having issue with JWT key, we are getting the error "Error Message Failed to read key from keystore. Get Key failed: Given final block not properly padded. Such issues can arise if a bad key is used during decrypt...
2024-10-16 03:07:01: MISSING_DEPENDENCY:In payload no relations defined for dependent class [cmdb_ci_network_adapter] that matches any containment/hosting rules: [cmdb_ci_network_adapter >> Owned by >> cmdb_ci_hardware]. Add appropriate relations in ...
Just getting started with creating CMDB for a new customer. What is the best practice recommendation when setting up relationships (Depends on, Sends Data To, etc.) between Business Applications? Should the relationship be created at the Business ...
Hi Community,We are building our CMDB in our service now instance. We have a tool that will be mapping our CIs at the Infrastrucutre layer like, applications, servers, Networking devices etc. So this is going well. However we are having great difficu...
I have multiple DB's showing up on a Virtual Server for an application map. How do I exclude the DB's that do not relate to this application?
Hello All, Got a requirement for mass deletion of CI with number 42 k CIs.Please help us with a script to delete this CIs and the condition is discovery source is empty.Anyone please reply as it a bit urgent.
Has anyone has ever tried to manage SSO in CMDB? I am wondering if there is a way to capture all of the SSO configurations through F5 discovery as well as Entra?And how does it work? If anyone can help point me in the right direction, that will be ap...
i have a request to create a class in CMDB can anyone help me to share step by step process
Hi all, I have created a data certification through the CMDB Workspace in my PDI, but when I go to the CMDBTASK, press "review records to certify" and "review records" I get "no content available". Anybody that can point me in the right direction t...
Dear ServiceNow Community,I've encountered an issue with a particular RTE transform operation "Cleanse Hardware Model with Model Number" for the Vancouver release. When used in a ETL it creates a new hardware model but fails to capture the model num...
I have created a new model category record in CMDB, to create a relation between 'cmdb_ci_hanheld_computing' in CI table and 'alm_asset' table.But now I want to change the above relation like 'cmdb_ci_hanheld_computing' to 'alm_hardware' table.I want...
Hi I was expecting to greate and group business services into a cmdb group - to easy monitor a group og business services, but it seems the filter in add manual cvi to group, doesn't contain business service:
Going over some of the CMDB Health Results, I am seeing a lot of CIs on the Computer table missing information (such as serial number).Looking at those CIs, there is no discovery source, os I am not sure how they are there. When I do a discovery of ...