I'm trying to filter records on incident table based on a dot walking field on incident form, but it is not filtering the records. The query is var parentZIP = u_customer_site_name.location.zip; var Inc = new GlideRecord("incident"); ...
Hi I can't get the "Run at" schedule to work in "Delete Jobs" og "Update Jobs". Works fine with "Execute Now" Does the system miss configuration of this type of job, of something else? /René
I am working on a workflow and I have the following problem: Branch leads to 3 IF logic API CallsIf the response is no we will create catalog task (once the tasks are closed we will continue to the join Than set state to completed)if the response is...
I have a requirement where I have to check for date/time of fields on MRVS from the form in catalog.I have in total four date fields, 2 date fields in form level, and two date fields on MRVS, now my requirement is to validate the date fields in MRVS ...
Hi, I am wondering how to resolve/ remove an info message showing on my CIs “Info Message This CI is a duplicate of:” (I am not including the name of the CI it’s a duplicate of, for privacy) In the example I’m looking at a Remediate Duplicate Task wa...
Hi Community, Hope you are doing great.On the catalog form based on condition , type - List collector , fields values are populating.my requirement is populated values should not show as dropdown. for that I have written onChange script. But it is...
I've been working on a workflow that creates 3 different tasks: Although all tasks have state closed complete the RITM is being set to closed Incomplete.And the Join have 2 result complete (set RITM to resolved) and incomplete (set RITM to closed inc...
Is there documentation about how the State, Install Status and Operational Status fields on Virtual Machine Instances get set during cloud discovery of an Amazon AWS or Microsoft Azure account?
Built UI Known error Ui action and getting the following error How to populate the resolution code via script?
Hi Everyone,I am unable to update when source changes to test, then I need to update install status to Install. I have written Business on Hardware table.conditions : Source changes to Test After Insert/updateScript:function execute...
I have an Orphan rule created with following conditions - Server should be operational and installed statusServer not having relations with Application class CMDB_CI_APPL should show as Orphan CI But problem here is, we have Parent Application and c...
I have an Orphan rule created with following conditions - Server should be operational and installed statusServer not having relations with Application class CMDB_CI_APPL should show as Orphan CI But problem here is, we have Parent Application and c...
sometimes it is being noticed that the file data is being stripped would this powershell script have somewhere in it that is striping the data? param([Parameter()][string]$SecurityHash,[Parameter()][string]$Command,[Parameter()][string]$FilePath,[Pa...
Hello, What is the difference between Dynamic CI Groups and Principle Classes in CMDB? Are there use cases for each to help clarify the difference? Thanks!C
Hello, I'm facing following scenario. I have 2 variables: Service and Application. Service variable is a reference variable to one of the CMDB Classes. Application variable is a reference variable to cmdb_rel_ci table. I've set filtering for this var...
