IBM Storwize V5030 discovery
Hello, Can someone please provide an insight into how to discover IBM Storwize V5030 in ServiceNow? Thanks.
Forum Posts
Resolved! Migrating ACC agents from an old MID Server to a new one without reconfiguring/redeploying packages?
We have built a new MID server because the old one was on an older Windows Server version than our new standard. We have migrated schedule jobs to the new server (Horizonal Discovery, LDAP queries etc) but all the ACC agents still connect to the old...
Resolved! Question on actual usage of cmdb_ci.attributes field
Hello CMDB community,RE: we are on UTAH versionWe are building a special decommission process using APM and server/database to APM relationships. We need a way to identify a database server as being a shared database server, I have a database view...
CMDB Data Manager - Archive Policies failing
Hi All, We have recently implemented CMDB Data Manager in San Diego and created a few policies to start us off with, one being an archive retired servers policy. Every time an archive policy has been manually approved, the CMDBTASK updates as if it h...
Resolved! CMDB- Need help in splitting name to get MAC address
Hi, for a certain class of devices in our Org the data has been updated manually such that the Name field contains MAC address for the device. A sample name value is abc000832c61d1c.domain.net where the 12 digit MAC address is between abc and .domain...
upsteam and downstream relationship for new custom table
Hi All, I have created a custom table in ServiceNow. I want to populate upsteam and downstream relations for that table. How to populate it for custom table. Please suggest.
How to set role when create application service?
I have a user with itil(contains app_service_user) role, but when create application service, in this page, some field is readonly, this user has create and write rights in application service table ,but still readonly when create new one.What shoul...
Resolved! Insert Record in Custom Table from Software Installations table
Hi All, I have a custom table "u_license_data' which has a field 'u_software_installations' referencing to the Software Installations(cmdb_sam_sw_install)table.Now whenever discovery inserts a new record into the Software Installation table i need t...
Delayed Execution of Asynchronous Business Rule in ServiceNow
Hi All, I've implemented asynchronous business rule that was triggered on Friday but didn't execute until Monday. Could someone help me in identifying the reason for this delay in execution? Thanks,Gowthaman J
Resolved! Stale CI metric on the CMDB Dashboard - CMDB View
Hello all, I am seeing the classes below in the Stale CI metric on the CMDB Dashboard - CMDB View?Classes:VMware Virtual Machine InstanceESX Resource PoolVMware vCenter DatacenterVMware Virtual Machine TemplateCan anyone give me some advice on how th...
Insert and Stay not working for Mapped Application Services CIs. It works for Business Applications
Hi Everyone, Insert and Stay is not working for Mapped Application Services CIs. It works for Business Applications, I have attached the screenshot i'm getting this below error. please let me know how to fix this issue? Thanks & Regards, Abbas S...
How to hide variables on widgets
I marked a few variables inactive on the portal and admin side, but it is still showing on my widgets tab. how to hide from there.(example project size)Attached is the screenshot for reference Thanks
REST API GET method
I am integrating my lower instances with PROD to get the Business Application data.Now, all I need is just two fields data - name & number.But currently I am getting around 200+ fields data for each record which is not needed.Secondly, I am getting j...
Resolved! Users cannot see the service graph connector "cmdb integrations dashboard"
When shared to a user an issue stating acl looking into it they need import_admin etc is their any way to share the dashboard with out having to give that level of accesswith that being said could a scheduled job report be able to show the data or wo...
Resolved! Service Graph Connector Test 20 load records error
Getting the following error when trying to load the data source any ideas? MID Server reported error: SQLState: nulljava.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Read timed out ClientConnectionId:com.microsoft.sqlserver.jdbc...
