De-duplicating CIs concerns

[Donna Olsen]

I am loving the new de-duplication templates so that we are able to resolve duplication tasks in bulk.  However, I have noticed situations where one asset contains those two CIs and came across this KB Potential cause for de-duplication process deleting duplicate and main CIs - Support and Troubleshoo...

For our hardware assets and CIs, we should have a 1:1 ratio.  Are there reports that can identify those assets that contain more than one CI?

[taran995]

Hi donna, I am facing this issue in bulk remediation where I am only allowed to assign orphan tasks to a template in the available deduplication tasks its only showing orphan tasks and not all the deduplication. Any solution for this?