ServiceNow has clearly defined what goes as a CI vs Asset. Then why on earth, the Peripherals [cmdb_ci_peripheral] are created by extending Configuration Item [cmdb_ci] class? According to me, Peripherals are should be tracked as Assets (higher finan...
Hello Team,I want to clone fields from the parent record to new record but without saving the new form user can mark submit to insert it.and a field called parent should get the value from the parent record.script:var grTransitionNew=new GlideRecord(...
We have created a new CI class Azure Stack HCI Server (u_cmdb_ci_azure_stack_hci_server). Now we want to map CI's from Snow integration to this new class.When I try to create a new mapping, I can't choose that Azure Stack HCI Server from CI list.Is t...
What exactly is 'CI deletion strategies for pattern discovery'?The docs here saysDiscovery successfully finds the main CI but cannot find the related CI.As per docs, IIS web server is the main CI and Window machine is a related CI. How on earth Disco...
What is the use of this table Service Group [cmdb_ci_service_group]? How data is populated in it?
So I am working in a Dev environment and have been able to create, narrow down my fields, and train my classification model to auto assign groups to incoming tickets. However, when I got to test it, the model doesnt seem to be working or at least the...
Hi - Out of the box, the IP Address class (cmdb_ci_ip_address) comes with a Owns::Owned by dependent relationship with Hardware and a few other classes. I understand IRE uses it to assess uniqueness of an IP address. However the same IP Address class...
Which free text field can I use in the CMDB_CI table to note Child CIs?
Hello I am trying to solve an issue but got stuck. I appreciate any help. When I try to add new affected CIs to the catalog task, edit members window opens but all the CIs are invisible even though they are there. How can I fix this? Thank you
Hi there, Is there a connection between Data Manager Life-cycle rules and CSDM 4.0 Lifecycle Stage/Status?It seems at least like CSDM Lifecycle Stage/Status are not a requirement to use Data Manager Life-cycle rules - or am I overlooking something? B...
Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...
Hi, We are looking to amend input data before updating the Target table but after IRE has completed. We would have normally used the Oncomplete script in Transform maps. But, how can we achieve this capability using RTE? Tried, Execute After script, ...
Getting a weird response from VMware Workspace One connector when attempting to import data. It keeps canceling the import set with a response from WS1 as follows: {"errorCode":1013,"message":"Tenant code CrDQSUV7m8s= does not identify an Organizat...
Hi All, We have multiple records with same IPs in IP address table. IP address starts with 10. or 40. How can we know if they are duplicate records or not ? is there any other attributes to consider ? Thanks
HiI'm trying to register to attend the following virtual UK CMDB SIG Event (https://reg.servicenow.com/flow/servicenow/ukisigcmbdq324/event1/page/landing) on the 11th September 2024, and the registration page doesn't appear to be working. I enter all...
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