Hi Team, I observed there were many duplicate records in cmdb_ci_computer table. And to remediate this, i went De-Duplication Task module to find out if there are tasks already created for duplicate CIs. Fortunately, i could see the tasks were already created for the duplicate CIs, however the duplicate count shown or number of duplicate records considered in the de-duplication task is lesser compared to actual duplicate CIs count seen in cmdb_ci_computer table.
Example : I have a 45 CIs with same name, same serial number and created before the de-duplication task got created, however i could see the duplication count in the task as 20 and not sure why the other 15 duplicate CI records were ignored or missing in the task. Could someone help me out here, please.
