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06-02-2025 03:05 AM
Hello,
how can we remove all choice list associated to the install_status field which are not defined as english. The goal is to keep only english
Regards
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06-02-2025 08:08 AM
Hi @ChaimaA ,
If it works with the background script, then use the script i gave.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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06-02-2025 05:54 AM
did someone enable the other language plugin?
If yes then if user is Spanish then ideally you should show Spanish choices. Why that user should see English choices?
If someone enable language plugin then system will load choices for OOTB fields automatically in sys_choice table
Did you try with dictionary override for that field and update the reference qualifier?
I haven't tested it though.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-02-2025 07:56 AM
it works with script backgroud
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06-02-2025 08:08 AM
Hi @ChaimaA ,
If it works with the background script, then use the script i gave.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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06-02-2025 08:18 AM
Did you try to use the dictionary override with reference qualifier I shared above?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader