disable "Fail"button and "Fail selected fields" button for end users in CMDB workspace

_bhishek
Tera Guru

Hi All,

I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace.

 

Fail button--> CMDB workspace>> Mywork>>Task>>Select one task >>"fail" button would be enabled.

_bhishek_0-1735838836536.png

 

"Fail selected fields" button -->CMDB workspace>> Mywork>>Task>>Select one task >>click on review records button>>"Fail selected fields" button would be enabled.

_bhishek_1-1735839965210.png

Any pointer would be helpful to disable these buttons.

 

Thanks & regards,

Abhishek

 

6 REPLIES 6

Hi @Dr Atul G- LNG 

Did you get chance to look into it.Please let me know if there is any further suggestion on this .

 

Thanks & regards,

Abhishek

Hi @_bhishek 

Sorry, mate, I haven’t had the chance to look into this yet. I believe the other button might be coming from core scripting. In this case, I’d recommend logging a Now Support case.

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Dr. Atul G. - Learn N Grow Together
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