disable "Fail"button and "Fail selected fields" button for end users in CMDB workspace

[_bhishek]

Hi All,

I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace.

Fail button--> CMDB workspace>> Mywork>>Task>>Select one task >>"fail" button would be enabled.

"Fail selected fields" button -->CMDB workspace>> Mywork>>Task>>Select one task >>click on review records button>>"Fail selected fields" button would be enabled.

Any pointer would be helpful to disable these buttons.

Thanks & regards,

Abhishek

[_bhishek]

Hi @Dr Atul G- LNG 

Did you get chance to look into it.Please let me know if there is any further suggestion on this .

Thanks & regards,

Abhishek

[Dr Atul G- LNG]

Hi @_bhishek 

Sorry, mate, I haven’t had the chance to look into this yet. I believe the other button might be coming from core scripting. In this case, I’d recommend logging a Now Support case.

[shruti758865]

Hi @Dr Atul G- LNG,

I'm also working on hiding the fail buttons for users. I found both components in UI Builder and need to create duplicate variants of each, but after duplicating, the other buttons stop working as expected.

I've posted more details here:

https://www.servicenow.com/community/developer-forum/certify-button-not-working-after-duplicating-ce...

Would appreciate any suggestions you have.

[JodyH]

Hello, so to an earlier comment in this thread. If this WS is not meant for a non-admin user to use. What is the intended UI for non-admin users to perform certification activities ?