Discovery failing with “Missing Pattern Windows OS - Desktops” even after multiple pattern synch

shubham007
Tera Contributor

3 weeks ago

Has anyone faced an issue where Discovery fails with:

Discovery using patterns could not be executed due to missing pattern Windows OS - Desktops

even though:

  • Pattern exists and is Active
  • MID Server is Up/Validated
  • Pattern synchronization was triggered multiple times
  • Tried syncing from both MID Server and exact pattern record
  • Restarted MID service as well

Still seeing the same error during discovery.

Would appreciate any pointers if someone has seen this before, especially around MID cache/pattern sync inconsistencies.

shubham007_0-1779480122247.pngshubham007_1-1779480194633.png

 

 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @shubham007 

 

refer KBs: 

KB1000269 Discovery fails to run due to missing pattern 

KB2260681 Discovery log for pattern indicates a pattern failure "Failed Exploring CI Pattern", even ...                 

KB0867541 [Discovery] Windows discovery pattern might fail in the Step# Failover step to get EC2 Det... 

 

Post on Similar issue: Synchronize the pattern with the Mid Servers and try again 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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