Discovery is emptying Model ID after updated it manually for Cisco Room Bar, video meeting device

soko
Tera Contributor

Hi,
I imported and updated CMDB records such as Manufacturer=Cisco, Model ID=Cisco Room Bar for Cisco Room Bar. However, it empties Model ID after discovery run. 

                           Model ID[Empty] was Cisco Systems, Inc. Room Bar


Please, help me on this issue.
Thanks

1 REPLY 1

Najmuddin Mohd
Mega Sage

Hello @soko ,
I believe it is an SNMP Device.

Model Id and manufacturer are populated form Model IDs.

Can you check the payload of Classification probe and take the OID and check in the SNMP OID Classification whether the OID is given or not. If not, create the OID and associate the ModelID and Manufacturer.

So, whenever the discovery runs, it will call the OID details from the table.


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.