Hi Team,We have created Business Application in ServiceNow and created the dependency view.If I am creating the new incident ticket and selecting the ci's business application and submitting the ticket. In the impacted ci's it should display what are...
Hello,I am struggling to filter out CIs from the cmdb_ci field on sc_task table.I have Principal Classes selected in my environment,The Configuration item field's reference qualifier is: javascript: ['incident', 'problem'].indexOf(current.sys_c...
@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji please suggest What is the use of Hotfix patch upgradewhy we aare doing
Now I'm learning discovery module at the time of completion the task I'm facing this error(Is the windows server created in CMDB?) how to solve this error.
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please help its urgent I configured flow with LOOKUP RECORDS to COMPANY TABLE with the condition starts if vendor is true in the table i can see total count was 4800 but in ...
We have two servers running in DMZ that I am unable to discover using any of my MID Servers included the MID Server which should be allowing me access to all company devices in DMZ. I have tested credentials and they are validating, I have requested...
In Normal Transform map, we can write transform scripts (on before, on after, on complete etc) , but in Robust transform map, there is no such types of scripts option.So if we want to use such logic (on before, on after, on complete etc), then how to...
Can any one please answer to the below Question with an example. Is a CI can only belong to one service?Can a service have a requirement for another service?How is high availability accounted for? (a service had 2 devices in HA, if one device is down...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow Please suggest I increase Mid sever Heap memory size from 1024 to 4096and my Heap space Issue is resolved But I want to know do we have any impact on increasing Heap size memory in MID...
Uninstalling a MID Server on WindowsThe MID Server runs as a standalone service. It can be removed easily to accommodate such tasks as redeploying the MID Server to another host system or changing the unique name of a MID Server when deploying multip...
Hi Team, We're having issue in discovering Windows servers. Some server authenticates using WMI but some using WinRM as the value of the config parameter of the MID server but we can only configure one. Is there a way to use both? If we remove the pa...
Please give an example on the same
Good morning, I am very new to SN and need some advise/guidance please. I need to setup 2 roles : CMDB AdminCMDB Read-Only Reference link : https://community.servicenow.com/community?id=community_question&sys_id=62ea198ddbed089cf7fca851ca961965 When...
Hi Folks!!My client has requested to set up a permanent filter on Lookup List for Product Line when I select Manufacturer or Vendor to show only manufacturer or vendor from the core_company table, which is not possible as of today by me. To give a li...
Hi All I have an interesting scenario where a customer wants to manage the operations of a number of non -IT items in the CMDB. I would like to know where should i extend off? Some more criteria/ background There is no need to generate a dependency...