Manage attachments blocked after status = New

[renatasanto]

I need that in a record in the change table the files attached at creation cannot be removed or replaced after the state = New.
How can I do this?

[Dr Atul - LNG]

Hi @renatasanto 

https://www.servicenow.com/community/itsm-forum/user-should-not-able-to-delete-attachment-in-change-...

cc: @brianlan25 

[Anurag Tripathi]

Hi,

This is a very custom solution but You can create an Delete operation ACL on sys_attachment table.

This attachment should only be for records where table is change_request. And in the script you can query the record and check what the state of the record is, if it is not new then you return false.

[renatasanto]

Thank you for all answers.  
I created a Client Script considering the necessary conditions in my incident. 
Type: onLoad

function onLoad() {

    //Type appropriate comment here, and begin script below

    if (g_form.getValue('state') == '-5' && g_form.getValue('u_classification') == 'it') {

        //g_form.addInfoMessage('')

        g_form.disableAttachments();

    }

}

[Dr Atul - LNG]

Please close the thread by accepting answer.