Discovery

[giridhar1]

We have SCCM and Intune in place to update computers/Laptops (EUD). Looking ways to stop Discovering workstation devices. Dont have the posibulity to exclude IPs as we have IP ranges all over the places. looking for other ways to exclude. 

Please let me know if any one know how. 

[Bhuvan]

@giridhar1 

Since you cannot exclude IPs, you can define SCCM priority to supersede ServiceNow in IRE rules.

Refer below thread,

https://www.servicenow.com/community/itom-forum/we-would-like-to-avoid-discovering-end-user-devices-...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[giridhar1]

Thank you for quick response.

The main problem I am looking to solve is I heard that Servicenow will charge based on each device we discover by Discovery. To avoide that we are looking to stop discovering workstations. 

[Bhuvan]

@giridhar1 

Please check if you can use below to cater your requirement

https://www.servicenow.com/community/itom-blog/how-to-exclude-discovery-based-on-ci-attributes-such-...

https://www.servicenow.com/community/developer-blog/quick-excludes-for-discovery-schedules/ba-p/2283...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan