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If discovery runs we could see new CI created like Disk, IP Address, Disk partition, File System ,Network Adapter, Router Interface etc.,) this will affect the inventory and reconciliation activity. How do we avoid new CI creation for those kind of C...
On Computer table, there are multiple Domain attributes, can anyone let me know the difference between Domain, OS Domain, and DNS Domain. Thanks in advance!
We are trying to establish GG-Tanium connector, done all the steps but while trying to configure the view we are getting error- "SG Tanium Custom Error: Error: Unable to make a connection to Tanium. Please check your connection, credential and view ...
I'm currently working on bringing VM information into the CMDB. Currently I have a REST Step Action setup within Flow Designer that is currently bringing info in. However, the data is paginated. Because I don't have Data Streams (IntegrationHub Enter...
Is there a way to manually move an IntegrationHub ETL Transform map to another instance? For some reason, my update set did not capture all the changes.
Hello, We have some duplicate ci’s in our cmdb due to manual entries. I would like to use the de-dup process to resolve them into the master ci and then delete them but I do not know of a way to manually enter them into the de-dup wizard. I have trie...
I’m looking for feedback from other people who use the IRE (Identification & Reconciliation Engine) to manage data feeds into their CMDB. Specifically to overcome an issue we’ve been having with as-designed IRE behaviour, around reconciliation rules...
We need to upload the data in CMDB manually and hence we need to be careful while uploading this to avoid any future issues. We need to decide the tables in which we will need to populate the data in ServiceNow CMDB, and hence need inputs from Servi...
Hi Observed that after upgrade to Service Graph connector for Microsoft SCCM 3.0.6. SG-SCCM Removed software datasource import is not running even though it is scheduled & also if triggered manually using execute now. Any idea, observed similar behav...
Hi, I am unable to create "ip address" field for sccm from web service. Later i tried from dictionary entry and created the field for sccm. --- is this a correct way ?? Can i know, how to get the ip address data from sccm database into computers tabl...
Hi, How do you personally manage your CIs when it comes to staleness? I'm dealing with an estate of circa 50k Stale CIs Do you mark them as retired or delete them, also, what is the reasoning for your choice? Does anyone know if deleting a CI act...
Hi, Records imported in servicenow is very less as compared to the data in SCCM. We are using OOB SCCM query only. Is there any kind of setting in ServiceNow to be changed? Thanks, Mayura
I've been tasked with setting up dependency views/relationship maps for Kubernetes by a user. Note, I have NO ACCESS to discovery settings and NO KNOWLEDGE of Kubernetes. I can see in the Kubernetes configuration, that we have a Production Cluster ...
Hi We have recently started to implement CMDB into our environment and are trying to get it set up for change and incident We have mapped several server CI's to Application CI > Application Service and Business Application We have also created severa...
Sccm graph connector is not collecting the IP address in computer class when we check cmdb_ci. Please help me with the exact process and SQL script to achieve it. I integrated sccm and servicenow but i can see in cmdb_ci table that for "computer cl...
