Hi Team, I recently installed midserver in one of the VM, ( Rome version ). now we upgraded our ServiceNow to SanDiego version. Mid server is showing errors. Do I need to re-install again by download setup, install on VM or Is there anything I need ...
We are implementing CSDM and to make it teams more easy a tool is used to gather the information. The export format of this tool is YAML.We would like to import these files to create the following placeholders:1. Portfolio2. Business Service and link...
Hi guys, Is it possible to pull data from Salesforce and insert it into ServiceNow? Maybe SOAP messages? Thanks.
Hi,We have multiple Discovery sources such as SCCM, Intune and Discovery.Requirement# Operating State and Chassis type is updating by both SCCM and Intune but we want to restrict to Update these fields by Intune.what's the Filter condition that we ne...
Dear Community,I am supposed to create a new attribute 'Shared Service' ('u_shared_service') for a CI Class, I followed the below article and created it on the custom 'u_cmdb_ci_central_service_form', till here I am okay:How to Create new attribute i...
I'm trying to convert utc to est in a script includeSo far I have,var time = new GlideDateTime();var val = time.getValue();return val; //Its giving utc time zone I also tried solutions from other developers but it didn't work.exp:var time = new Gl...
HiI have successfully used 'ignore = true' before, but what is the purpose of 'ignore=true' in the attached onAfter transformation script?Please review the attached pic.Thanks
We are a SaaS provider with multiple customers. We regularly deploy our software for customers (other businesses) to use via the cloud and we are interested in using ServiceNow to store information about customer deployments. We have service availabi...
Hi community We have a large number of very stale CIs and need to get our arms around it. Looking to see what how others manage this. An example is we have CIs that get set to retired but the CIs that "runs on" the retired CI are still set to in use...
How many records we can insert in the sys_user table and sys_user_group table? Is there any limitation to inserting the records?
Hi,We could see couple of VMWare Windows servers discovered/Captured during first discovery as Computer, IP router & IP Switch classes. May I know the reason for this and how can we solve this issue and ensure the device will capture in correct class...
Hi Folks, What CI Class would you recommend using for Tablets? Today, our model category for Tablets is not associated with a CI Class and therefore, we are tracking Tablets as assets only. Leadership would like to begin having company Tablets have ...
Hi all, I have a few configuration items that were incorrectly assigned to a class in ServiceNow. I need to re-assign these CIs to the correct class but I also do not want to lose the incidents, change, requests associated with these CIs and the prev...
Hi Team,We need to integrate NetBox with ServiceNow to get the circuits data, how can we call REST API since we heard we need to do Bearer token authentication with ServieNow.Any inputs will be highly appreciated.Thanks
HiTwo months ago we deployed Service Graph Connector for SCCM, and all was good – everything run fine – no errors.Recently we noticed that software was not updating correctly. So we checked the SG Connector SCCM ETL IntegrationHub robust transforms...
