Hi @Amit_H ,
We have below OOB table which can be used to store mobile/communication devices.
1. Handheld Computing Devices -cmdb_ci_handheld_computing
2. Mobile Devices -sys_mobile_devices
3. Communication Devices -cmdb_ci_comm
4. Communication Hardware -cmdb_ci_comm_hardware
Note: Below table will be available once you install plugin "CMDB CI Class Models".
cmdb_ci_comm_hardware
cmdb_ci_handheld_computing
cmdb_ci_handheld_computing: I would recommend you to use Handheld Computing Devices
sys_mobile_devices: Itis not a descendent of cmdb_ci, so wont recommend you.
cmdb_ci_comm: This has no identification rules defined , and also it is not part of the cmdb_ci_hardware hierarchy.
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Runjay Patel - ServiceNow Solution Architect
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