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excude the ci's coming through cloud discovery from staleness rule

Deepika54
Tera Contributor

‎03-03-2026 02:01 AM

Hi team,

 

We are calculating the stale rules for a set of ci classes. When we run the staleness job, it is also giving us staleness calculation for 2 classes called VMware Distributed Virtual Port Group and VMware vCenter Datacenter.

 

 Is there any way we can exclude these 2 classes from the staleness metric calculation

 
 

 

 

 
 
 

 

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Dr Atul G- LNG
Tera Patron

‎03-03-2026 02:04 AM

Hi @Deepika54 

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/removing-cloud-discovery-staleness...

 

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Dr. Atul G. - Learn N Grow Together
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JobyV
Tera Guru

‎03-04-2026 07:51 AM

You can add the staleness rule for those two CI classes in the CI Class Manager > VMware Distributed Virtual Port Group > Health > Health Inclusion Rules or Correctness > Staleness Rule (Provide a large value for the number of days).

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