How are you handling CI relationships for a CI is getting retired?

[Suggy]

Hi there,

I wanted to know how are you handling CI relationships when you are retiring a CI? Any process you are following? Manual actions or automations ?

Are you deleting or archiving or leaving them as is or how you are doing it today?

PS - I know that here isn't a "typical" retirement process that everyone follow/ there isn't any rules mentioned by ServiceNow on this topic as it varies by org to org. 

All that I wanted to know how you are doing it today.

[SK Chand Basha]

Hi @Suggy 

The relationships to the retired CI MUST be deleted/removed .

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112334#:~:text=The%20relatio....

Mark it Helpful and Accept Solution!! If this helps you to understand.

[Suggy]

@SK Chand Basha Thanks for replying. I have already seen that article. I am specifically looking for how 'you' are doing it today.

Any process you are following? Manual actions or automations you are doing?

Are you deleting or archiving or leaving them as is or how you are doing it today?

[SK Chand Basha]

Hi @Suggy 

Create a scheduled job that executes daily to check for retired items and deletes them if they meet the criteria.

Mark it Helpful and Accept Solution!! If this helps you to understand.

[SK Chand Basha]

Hi @Suggy 

Refer this thread for data manager policies

https://www.servicenow.com/community/cmdb-forum/best-practices-for-ci-retirement-archival-rules/m-p/...