How to discover Dell SC9000 and FS8600 Storage devices
Hello, I have a requirement to discover Dell SC9000 and FS8600 Storage devices . Can any one help me with all the prerequisites that needs to be enabled for this discovery.
Forum Posts
Synchronising ServiceNow CMDB whith Jira assets
Dear all,I have setup a dev service now instance with some sample CMDB data.My use case is to setup a sync process of CMDB data into Jira Data center Assets management Does any of you have setup such POC case ?What plugin need to be used in SNOW and ...
Resolved! How to stop a scheduled job to run with conditional script
Looking to write a scheduled job conditional script that would query on the assignment group and the short description of the sctask and if it returns true do not run else run the job Any ideas on what could be wrong with the following script:var gr...
Conditional Scheduled job not working
Need to make a scheduled job not run on the first week of a month and not run on FEB and AUG.Tried this but not working for conditional script of scheduled jobLooking into a conditional script on the months but also more interested on a conditional q...
Resolved! Azure Cloud Discovery URLs
What URLs are required to be accessible by the Mid Server Network for Azure Cloud Discovery to work
Results limit in CMDB Query Builder
Hello Community, After building Query with "CMDB Query Builder" i have scheduled daily report by email, via "Scheduled Email of Query Builders". All works good, except that results are limited to only 250 rows, out of 3000.How do i make report which ...
How to retire a discovery source in CMDB 360?
Hello Experts, Version: Washington D.C. We are not using Service Now discovery but instead use a collection of import jobs and service graph connectors to populate our CMDB. We are using CMDB 360, previously multi-source CMDB. Each of the imports sen...
OT Device Creation
When manually creating an OT Device there are two UI Actions. 'Save' and 'Create OT Device'When you select save the device shows under the cmdb_ci_hardware table, but NOT under the Operational Technology app modules. If you select 'Create OT Device'...
CMDB Data Manager and Archive Policy
Hello - I am currently working with CMDB Data Manager in development. I am trying to create a policy using the Archive policy to archive certain parent child relationships to retired CIs. I am trying to create the data filter using the cmdb_rel_ci ta...
CMDB - Pandora's Box of Query Builder jobs and Business Rules?
Getting started with trying to organize our CMDB. First by getting all of our Credentials in line for proper Discovery (as we've already got a good amount of CI's in the CMDB). Second by assigning all of our CI's into Support Groups. I'm primarily as...
CMDB workspace
Hii , In CMDB workspace, Under Management -> CI correctness wizard, I am getting the below error: As i am not able to find any indicator or wizard with Duplicate CI count (or) Stale CI count (or) CI correctness Can anyone help me how to fix this...
Issue with ServiceNow and ServiceNow OOTB Plugin Service Graph Connector Integration
We have installed OOB Service Graph Connector for Jamf [2.12.2] plugin to pull computers data from Jamf into ServiceNow instance. and we have done with the complete set up,then we are facing the below issues,when the job runs it will load some data ...
Change request creating multiple approval groups per related list affected CI
How to stop the change request from creating multiple duplicate approval requests per affected CI Scenario: The user creates a change request go to related list and adds in 20 affected cis with the same approval group hits savethis creates 20 approv...
Are VDI's discovered via SCCM or Intune integration (SG connector)?
Are VDI's discovered via SCCM or Intune integration (SG connector)? If yes, on which table it sits and which attibute tells that its a VDI vs normal computer?
Resolved! Choices missing in filter
So I was trying to correct a mistake, we had added a field to cmdb_ci and it should have been added to cmdb_ci_server. However by the time it was realized it had already gone to production. In an attempt to correct this I removed it from cmdb_ci i...
