How Operatinal status and installed status got updated during horizontal discovery?

[balaji_prusty1]

Hi Team,

I am looking for the best approach for updating the Operational and Installed status during horizontal discovery. As far as I know, during horizontal discovery (IP-based), it does not pull these two statuses. Then how does it get updated? 

Do we need to write any script to update manually if the servers are not discovered for a particular time? 

Thanks

Balaji Prusty

[fknell]

Hi @balaji_prusty1,

Install Status is already declared deprecated with CSDM v5 and should not be used anymore. The CSDM Life Cycle is the new way of working.

The CSDM 5 white paper explains the concept behind the new concept.

For Operational Status it depends on the CI class e.g. a computer will become operational once you assign it to a person and you need to provide service for it. Data center CIs might become operational as part of a project related change and so on. 

Hope this helps!

[balaji_prusty1]

Hi Fknell,

Thanks for the quick response. As per my understanding, CSDM is the framework to map the business service and their dependent service.

How will it correlate if any server/VM is operational/retired/terminate?

Thanks

Balaji Prusty

[fknell]

CSDM also defines the life cycle of foundation data, like assets and CIs as part of an end-to-end process. Hence depending on the life cycle stage only corresponding status values make sense, like it was with hardware status and substatus before. 

Your server/VM will be part of a service instance and it will be relevant in ITIL processes (change, problem, etc.) or risk mgmt.

On SNU you find a comprehensive class on CSDM Fundamentals, that will introduce you to version 5 and highlight what needs to be done as part of a transition from previous versions. 

[Tanushree Maiti]

Hi @balaji_prusty1 

refer: Network Gear discovery and the install status for existing CI 

Also check this CMDB Get Well Book: KB1703220 [TBD] Guide to resolving discrepancies between Operational Status and Life Cycle Stage in ...