How to decommission servers in ServiceNow

[Vani14]

Hi Team,
i am new to CMDB could you please let me know how to decommission servers in ServiceNow.

[Teju Dhoran]

HI,

Please check below link:

https://www.servicenow.com/community/itom-forum/process-of-decommissioning-an-asset-ci/m-p/927788

[kalyani8]

Hi,

You can create a decommission catalog form and fetch required information from the requestor like decommission reason, date, server etc.

Populate server from cmdb and once the request is submitted using workflows/flow designer change the status of CI to Retired/Non-Operational based on your environment.

Thanks !