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Modify value of install_status in cmdb

Hello Community I tried to modify a value of install_ status in sys-choice.list in cmdb  and i used a fix script but it dosn't work , could you help me .  I choose proceed background not proceed because i have a millions of ciRegards 

To create the deduplication tasks in CMDB

Hello team,As a CMDB Process Owner, I want  the CI analyst/CMDB Admin to understand the process in remediating the duplicate CI from CMDBEstablish a process to remediate the de-duplicate task and improve on the duplicate metric in CMDB Health Dashboa...

Niks3562 by Tera Contributor
  • 395 Views
  • 2 replies
  • 0 helpfuls

How to import

HiI have a question about import.I would like to import data like the attached image.The import data (excel) should have a target_table column, and each row should be imported into that target table.For example, I would like name1 to be imported into...

HS7 by Giga Guru
  • 357 Views
  • 2 replies
  • 0 helpfuls

Can MID-less ACC be used for ACC-V, or does it require DEX?

We have rolled out ACC-V for our on-prem Linux and Windows servers.  We have some servers that exist in a DMZ environment outside of the corporate firewall.  I would love to utilize MID-less ACC to have those agents connect directly to the instance i...

Steve Gyure by Tera Contributor
  • 887 Views
  • 2 replies
  • 1 helpfuls

Deleting CMDB Serial Number table

 The CMDB Serial Number table has a lot of duplicate records and a lot of Serial Numbers with Valid False, I was trying to purge these records, what will happen if I clear out the entire CMDB Serial Number table. Will it start creating duplicates or ...

garimatripa by Tera Contributor
  • 256 Views
  • 1 replies
  • 0 helpfuls

How does the IRE script work in import set?

Hi all, Below is the IRE script I have which I created on a custom transform map. the script is mostly out of box that I got from the SN Docs site.So, by reading the code, it seems the coalesce rules on the transform map would probably be ignored bec...

RavishShetty_0-1748534310399.png

Resolved! Unsupported shell 'uvrcbash'.

I have some servers I am attempting to get Discovery working on.  The Server admin has confirmed that everything should be set up.  When I try to run Discovery, it gives me the following error: Unsupported shell 'uvrcbash'. Supported shells are [tcsh...

aliceal by Mega Guru
  • 309 Views
  • 1 replies
  • 0 helpfuls

How do I discover DB2 databases?

How are DB2 databases discovered? There is a table cmdb_ci_db_db2_instance with DB2 instances populated however there is another table called cmdb_ci_db_db2_catalog that has no databases populated. Are DB2 databases created OOTB by Discovery? Thanks,...

Erick18 by Mega Guru
  • 1293 Views
  • 5 replies
  • 0 helpfuls

CI Overview -CI count mismatch

Hi Team, I have modified the filter condition in ''sn_cmdb_ws_group_query_metadata' and Count is updating here properly. But there is no change in CMDB workspace Overview even after refreshing. When I click on this CI Count is showing corect and same...

saranyavs_1-1748511548200.png

Identification rule not working

Hi, we are working on Armis-ServiceNow integration. we have observed an issue during Identification. 1) we import a Server CI into cmdb.2) we change mac_address manually.3) we import the same server CI into cmdb with original mac_address. During the ...

Screenshot 2025-05-28 160952.png
sry by Giga Guru
  • 899 Views
  • 16 replies
  • 0 helpfuls