We have a requirement to pull the Software Entitlement data into ServiceNow alm_license table.We need to pull below fields:License ID / Entitlement IDSoftware Modelmodel fieldQuery the cmdb_software_product_model table for a matching Software ModelLi...
I want to create a report showing the "total number of servers deployed vs the number of servers that do not contain a relationship to an Application or a Technical Service". Please suggest.
I'm working on the CMDB health dashboard correctness at present. I need help in remediating the same.I've come across majorly 3 error description, which are as follows: Orphan:1. CI relationships do not satisfy the relationship rule defined for CI ty...
Intune Integration with ServiceNow Part 1: Microsoft Azure application registration configuration Microsoft Intune is a cloud-based endpoint management solution. It manages user access and simplifies app and device management across your devices, inc...
We had a request recently to track details for software installations, printer, AD Groups, and Epic Build with ability to add custom details for the purposes of configuring PCs. Some of this could probably be tracked in the Application CI, but some w...
Hi Team, I am looking for the best approach for updating the Operational and Installed status during horizontal discovery. As far as I know, during horizontal discovery (IP-based), it does not pull these two statuses. Then how does it get updated? D...
Hi Community,Has anyone integrated Puppet with ServiceNow without an ITOM license (no Discovery / Service Graph)?Goal:Puppet is the source of truth, and ServiceNow consumes a limited dataset (e.g., nodes, OS, environment, selected facts)—not full CMD...
When I click browse button nothing is happening system just hangs. As this certification exam is free only till June Kindly help me asap.
Hi community! Has anyone done Cisco Service API integration into Servicenow CMDB. I am kind of wanting to know information about how to put this hardware types into our CMDB "Servers - Unified Computing","Fans","Hyperconverged Infrastructure","Switch...
Beyond the Basics: 7 CMDB Levers Most ServiceNow Developers Never Touch Stop writing custom scripts for problems the platform already solved.Author: Vikram Karety Read time: 10 minutes Let's be honest. If you have worked on a ServiceNow CMDB for mo...
Hello all, I have a requirement to integrate Axonius with ServiceNow. Can anyone please let me know if there is an OOB connector for this integration. If not then what would be the other way to integrate Axonius with ServiceNow. A quick help is reall...
I have a intergration with Cisco Catalyst. When the Service Now Mid Tier runs and comes across a device wth more than one serial Number it attempts to make them all individual CI's I have set he recon to run the switch apart from the Grand Parent wh...
I am currently integrating ServiceNow with Cisco Catalyst Center using a MID Server. When I test the connection, instead of seeing a green success message (for example, Connection Established), the system returns the message:“The request has been acc...
We've got an IRE behavior causing real data quality problems and I'm hoping someone's cracked this already.The scenario: Infrastructure teams refresh a device and keep the same hostname, though it is new hardware. They retire the old CI, we run Disco...
Hello all, When I am trying to update a Business Application record from flow designer,I am updating with Status --- Retired, Life Cycle Stage ---- End of Life, Life Cycle stage status --- Retired.the record is not getting updated with the values, in...
