TASK 06 CONFIGURE DESIRED STATE AUDIT RULE
can anyone provide steps to task 6 configure desired state audit rule, this is for the san diego health simulator. the one provided in the community does not seem to work
Forum Posts
Access to CI class manager to create Orphan, Staleness and Health inclusion rules
I've a requirement to give write access to some users to define recommended fields and create Staleness, Orphan and Health inclusion rules using CI class managers. Users are having itil role so they can access CI class manager but ITIl role do not gi...
Resolved! Creating Service Offering - Guidance Needed
hi allcan someone share the steps to create a service offering from scratch many thanks in advance RegardsAmit Manna
How to change Service Population Method for Service Mapping CSDM
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Resolved! The CMDB build out for non technical users?
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CMDB data manager policy and retirement definition
Above screenshot shows my retirement policy and retirement definition. i would like to retire stale CIs for the table but i am not sure if the CIs are being retired even though tasks are being created
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I'm encountering an issue while deploying my update set. I have three fields involved: Category, Subcategory 1, and Subcategory 2. Subcategory 1 depends on Category, and Subcategory 2 depends on Subcategory 1.In my update set, I’ve added new values t...
section is in the CMDB CI Class Models application, but Global is the current application
I am trying to update the form for a CI class (cmdb_ci_handheld_computing), but getting the following message:The "Handheld Computing Device" section is in the CMDB CI Class Models application, but Global is the current location. So I am unable to ma...
How to hide specific tab on Dashboard
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Data collected for Azure and AWS Cloud Discovery
Hi Community, https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlhttps://support.servicenow.com/now?id=form&table=sn_customerservice_case&sys_id=d7429d2f934bee501...
How to automate relationship between two business application
Hi Team, Requirement is to automate the discovery of the interfaces between business applications. Means when there is an integration between any applications (Salesforce-->SAP) then automatically relationship should be created in ServiceNow CMDB. I...
Where to see the configuration/path for "+" Add CI Relationship button in configuration Item
Can anyone please help me where Can I see the configuration for (+) icon. I am not getting that. could anyone please help me with the path
How to tags defined in MDE
Hello Friends, I have a requirement in which tags would be defined on MDE platform for Servers and End user devices. Those tags needs to bring back in serviceNow CMDB. Has anyone worked on similar integration ? I would like to understand below pointe...
Scripted Audit Creating the Same Task Multiple Times
Hello all. I have a scripted audit where it records service offerings for compliance, and in the code below, it checks whether the Business Contact field of the TSO is valid and if the user is active.One of my requirements is to create a task where i...
Resolved! Issue with Cascade-Archive of Dependent CIs Not Archiving Children
Hi everyone,I'm working on implementing the cascade-archive dependent CIs functionality in ServiceNow CMDB, but I'm running into an issue where child CIs are not getting archived as expected. Here's the sequence of steps I'm following:里 Steps Taken:R...
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