We have an API that is used for our cloud instance called Cloud User and this API is only to update cloud servers but we have found an instance were it has updated a non-cloud server and removed a relationship to an application. We have tried to sear...
I have configured same user having mid_server role in two diffrent MID servers, one is installed on EC2 windows machine and other one is installed on Azure windows VM. MID server installed on Azure VM is able to connect the PDI but not the AWS one. 2...
Hello All, My Business would like to know the Business Criticality and Risk of all CIs. These values are determined from the associated Business Application. Looking at the tables in the CMDB it look like the only table that has these Field out of ...
When attempting up update attributes in the CMDB Workspace, users are seeing the following message:Some attributes aren't updated due to the application of class reconciliation rules But if these same users got into the platform UI and update the sam...
Due to recent changes on Servicenow Developer login page , not able to install Discovery plugin.Please help me the steps.Thanks!
HiI have a question about Integration Hub ETLWhen should the Integration Hub ETL be used?How does it differ from defining and performing ETL transformations yourself?
Hi I would like to store the Public IP address of the network devices without creating a new custom field, please suggest me some way to achieve this.
Hi communityWe currently upload CMDB data manually into ServiceNow. We would like to automate this process so that the data is regularly imported or updated in the CMDB without manual intervention.Could you please suggest the best approach or best pr...
HI just got upgraded to Zurich and at the CMDB data management workspace each time i configure a policy and want to publish i get this error " Invalid configuration found for policy''
I am trying to have a 3C health dashboard analyze a group of CIs that are specific to my organization. I can get the list of CIs by Joining these 3 tables: cmdb_ci_service_auto, cmdb_rel_ci and cmdb_ci .things that i have tried,Created a health group...
I'm currently looking at tracking SIM Cards in the the ServiceNow CMDB, and there is the SIM Card (cmdb_ci_sim_card) available for this purpose, but a thing that strikes me as odd is that there isn't a reference field to link a SIM Card CI to the dev...
Hi team, I want to develop personalised dashboards tracking the data quality of CMDB CIs marked as Principal CIs. I cannot find a way to create a report where the scope is cmdb_ci (where cmdb_class_info.principal_ci is set to TRUE). And then I will a...
Hi there, Under the CMDB Health Dashboard, we have scheduled jobs that are currently accessible only to admins (read/write). How can we make those five OOTB CMDB Health scheduled jobs editable for cmdb_admins as well?Would creating an ACL on the Sche...
Hi there, Under the CMDB Health Dashboard, we have scheduled jobs that are currently accessible only to admins (read/write). How can we make those five OOTB CMDB Health scheduled jobs editable for cmdb_admins as well?Would creating an ACL on the Sche...
Hi CommunityI'm facing an issue while trying to update the Company field in an Application Service record. When I attempt to change the company from Company A to Company B, the change doesn't persist. After saving, the record reverts back to Company ...
