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‎03-20-2024 03:35 AM
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‎03-20-2024 03:58 AM - edited ‎03-20-2024 03:59 AM
ohh thats is what you wanted, apologies I didn't understand it.
You can default it for all users, but they can change it individually as well based on their preference. follow the link below to default it for all
How to locate and set global default user preferences - Support and Troubleshooting (servicenow.com)
Basically you need to add a user preference without any user.
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‎03-20-2024 04:01 AM
Expert already answered 🙂 , you can do via for all based on user preferences. Link shared by @Anurag Tripathi should work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-20-2024 05:40 AM
Perfect.. adding a new learning.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-20-2024 03:45 AM
Hi @Werner1
As far as i remember it was in UI 16 but not in Next experience. Please check under preferences:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-20-2024 03:55 AM
Hi Atul
Modyfing next option in my preferences is the solution indeed, thanks a lot.
But this is only the solution for me and it seems that everyone has to set this option individually. As far as I remember there is the possibility to have it changed for everyone. Or isnt'it?
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‎03-20-2024 03:58 AM - edited ‎03-20-2024 03:59 AM
ohh thats is what you wanted, apologies I didn't understand it.
You can default it for all users, but they can change it individually as well based on their preference. follow the link below to default it for all
How to locate and set global default user preferences - Support and Troubleshooting (servicenow.com)
Basically you need to add a user preference without any user.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2024 04:01 AM
Expert already answered 🙂 , you can do via for all based on user preferences. Link shared by @Anurag Tripathi should work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************