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Managing approved plugins and extensions

We are managing what executables can be launched on any endpoint. We therefore need to somehow track all approved plugins and extensions. I cannot seem to find any documentation on where to house these types of items.Has anyone ever managed down to a...

shembop by Tera Contributor
  • 455 Views
  • 1 replies
  • 0 helpfuls

Hardware Normalization is not working properly

Hi Folks, As per the blow screenshot I can see Normalization job is working only for 7 hardware models, but it is not working for the remaining Hardware Models, and also in Hardware asset Dashboard: days since last content download is still empty. 

sadhna by Tera Expert
  • 657 Views
  • 1 replies
  • 1 helpfuls

CMDB - cmdb_dependent_ci_ledger jobs

What Job(s) clear the cmdb_dependent_ci_ledger table.  I have items listed with the delet action but they are not clearing.  Retire items do tend to clear regularly.  What Jobs clear this table?

JustStoic by Tera Contributor
  • 404 Views
  • 1 replies
  • 0 helpfuls

Need to disable discovery for Computers

Hi experts!I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification.But, still ...

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Kruthik45 by Tera Contributor
  • 544 Views
  • 1 replies
  • 0 helpfuls

Intune integration 403 error

Hello, We are having an issue with our intune integration recently.It will import the devices with no issues, however, it will not import the assigned_to user.When checking the logs, I can see it is getting a 403 error followed by a 200 code.The URL'...

HarryLogiq by Tera Contributor
  • 1140 Views
  • 4 replies
  • 0 helpfuls

Data Certification (legacy)

Hi Community, I have created data certification policy using legacy version (not from CMDB workspace). Every thing is good and working but my question is once the person/group  certifies all the field in the record then how it can be acknowledged in ...

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Painpoints with IH-ETL - do you agree? any feedback you have?

Issue 1:We know that IH-ETL uses IRE, but its actually something like we are configuring/mapping the CI identifiers as part of the Attribute mapping step in CMDB integration studio.ie say for computer, OOB the CI identifiers are like thisand this is ...

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Suggy by Giga Sage
  • 892 Views
  • 6 replies
  • 1 helpfuls

Mid System property: mid.sa.cleanup.clean_files_on_target

I recently noticed in a failed discovery of a linux server on the step Target Cleanup:   Skipped file cleaning on target. In order to activate this behavior, please set "mid.sa.cleanup.clean_files_on_target" MID propertyDoes anyone have any informati...

CMDB Health Dashboard Compliance Rules for Infrastructure

Setting up Compliance rules for End User devices has been relatively easy.  However I am struggling to identify further compliance rules that I can set for Infrastructure assets, as the key areas would be if they are duplicated, orphaned or stale whi...

Rebecca K by Tera Contributor
  • 644 Views
  • 1 replies
  • 0 helpfuls

Data Domains & Information Objects

Background: The question is around Data Domains and Information Objects.  The data domains serve as a grouping of data elements.  Where the Information Objects are the elements within that domain.  Example below is from a PDI with loaded sample data....

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bkopitzke by Tera Contributor
  • 3566 Views
  • 6 replies
  • 4 helpfuls