How to limit CI Relations formatter to only show CIs with operations status = 1

[Cedric J]

The CI Relations formatter on a CI shows relationships with other CIs.

I just want to see the relations to CI's with operational status = operational, i think i should edit the ng_ci_relations.xml file, but i cant find it.

Is there a way to filter the Relations ?

Best regards

Cedric

[AJ-TechTrek]

HI @Cedric J,

You can use the filter condition to see the Operational CI only, Refer the attached screenshot.

Correct if you are looking for this only.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Cedric J]

Hi Kumar,
thanks for your reply. 
Yes that would work, but then i have do edit it on every single CI or is there a way to set it default for every CI ?

[AJ-TechTrek]

HI @Cedric J,

You can use the filter condition to see the Operational CI only, Refer the attached screenshot.

Correct if you are looking for this only.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024