CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

REST API GET method

I am integrating my lower instances with PROD to get the Business Application data.Now, all I need is just two fields data - name & number.But currently I am getting around 200+ fields data for each record which is not needed.Secondly, I am getting j...

Ankit GSK by Tera Contributor
  • 3211 Views
  • 4 replies
  • 1 helpfuls

Resolved! Service Graph Connector Test 20 load records error

Getting the following error when trying to load the data source any ideas? MID Server reported error: SQLState: nulljava.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Read timed out ClientConnectionId:com.microsoft.sqlserver.jdbc...

Resolved! about CSDM

According to CSDM, Application Service seems to be related to Technical Service Offering and Business Service Offering, But I couldn't find any related settings when looking at the actual Offering record or Application Service record(cmdb_ci_service_...

tmiya by Tera Expert
  • 462 Views
  • 3 replies
  • 1 helpfuls

CSDM Diagram for Desktop Software

In the "CSDM Data Model Examples" deck, found on NowCreate, I'm looking at slide 40.Is anyone or everyone registering INCs this way?I like the idea, but don't know if I understand it well yet.Here's my use case:Caller is experiencing an Outlook issue...

RussLaPlante_0-1712778680198.png

Getting undefined values when I am triggering for event ?

Hi Everyone,when user goes on legal hold, then user is not eligible for purchase, then I need to trigger  a email. But I am getting undefined values and not able to trigger email,  when I am trying to using Info messages.Script: (function executeRule...

venugopal s by Tera Contributor
  • 378 Views
  • 4 replies
  • 0 helpfuls

Duplicate CIs and IRE

Hi Community,The IRE checks on duplicate CI's using the Identification rules. If a duplicate CI is found a de-duplication task is created. Processing this de-duplication task is dependent of 2 properties: Skip duplicates and Duplicate threshold (defa...

Ed Laar by Mega Guru
  • 1531 Views
  • 5 replies
  • 0 helpfuls

Linking axonius to snow ?

Axonius is an asset management software used for cyber security of data . Is there a way we can import the asset tables having aws tag id into the cmdb of snow such that field and relationships gets transferred ? is there any approach apart from impo...

aagnihotri by Tera Contributor
  • 1172 Views
  • 2 replies
  • 1 helpfuls

Resolved! Discovering applications on servers

Hello all, Do all applications on servers get discovered in ServiceNow during horizontal discovery?orDo you have to manually add runs on:runs relationships?Thank you for your responses.

Resolved! How to Get Device Collections activity output

Hi All,I have tested the Get Device Collections activity workflow inputs successfully on a Microsoft System Center Configuration Manager (SCCM) host. The workflow is available in the Orchestration activity pack for SCCM: https://docs.servicenow.com/f...

PrashanthS by Tera Expert
  • 355 Views
  • 2 replies
  • 1 helpfuls