How to make dot-walked fields always available in Personalize List Columns?

Surya_Prakash
Tera Contributor

Hi All,

 

I need to add some dot-walked fields to be always available on the "Available" slush bucket on the "Personalize List Column", so that the non-admin users can select them for the List view if they needed it. PFA, the example image I found from Google. Can you please provide the steps I need to follow to achieve this.

SuryaPsp131313_0-1682328354984.png

 

Thanks,

Surya. P

1 ACCEPTED SOLUTION

CMDB Whisperer
Mega Sage
Mega Sage

If an administrator uses Configure --> List Layout and adds the dot-walked fields to the list, then users can Personalize the list to remove them.  I don't know of any way that you could make them available but hidden by default, aside from pre-populating all users' personalized lists for them.  So I would just go ahead and add them to the List Layout if they might be of use.  Maybe put them at the end of the list if they aren't needed by everyone.


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

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1 REPLY 1

CMDB Whisperer
Mega Sage
Mega Sage

If an administrator uses Configure --> List Layout and adds the dot-walked fields to the list, then users can Personalize the list to remove them.  I don't know of any way that you could make them available but hidden by default, aside from pre-populating all users' personalized lists for them.  So I would just go ahead and add them to the List Layout if they might be of use.  Maybe put them at the end of the list if they aren't needed by everyone.


The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.