how to plug in cloud discovery

guptasantosh
Giga Contributor

how to plugin cloud discovery

 

3 REPLIES 3

Matthew_13
Mega Sage

Hi Buddy,

To plug in Cloud Discovery in ServiceNow, you need three things in place first: Discovery licensed, a MID Server, and cloud credentials.

  1. Activate the plugin
    Go to System Definition → Plugins, search for Cloud Discovery, and activate it. This pulls in the required dependencies.

  2. Set up cloud credentials
    Under Discovery → Credentials, create credentials for your cloud provider AWS, Azure, or GCP. Make sure the permissions are correct — this is the most common failure point.

  3. Create a Cloud Discovery schedule
    Go to Discovery → Discovery Schedules and create a Cloud Discovery schedule not IP-based. Select the cloud account/subscription, MID Server, and provider.

  4. Run and validate
    Run the schedule once manually, check Discovery logs, and confirm cloud CIs are created in the CMDB.

Key thing to remember: Cloud Discovery is API-based, not network scanning. If the credentials and MID are right, it works.

If you need tell me which cloud AWS/Azure/GCP, I can give you the exact permission setup.

That's it!

 

@guptasantosh  - Please mark as Accepted Solution and give Thumbs Up if you found Helpful!!

AndersBGS
Tera Patron

Hi @guptasantosh ,

 

please clarify your question. What are you trying to do and where do you get stuck?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron

Hi @guptasantosh 

 

Key Plugins for Cloud Discovery 

 

1. General Plugins for Cloud Management:

 

Discovery (com.snc.discovery): Required for all types of discovery, including cloud discovery.

 

Cloud Management Core (com.snc.cloud.core): Provides foundational components for managing cloud resources in ServiceNow.

 

 

 

2. Provider-Specific Plugins:

 

Amazon Web Services (AWS):

 

Cloud Management AWS (com.snc.cloud.aws): Enables discovery and management of AWS resources.

 

Discovery and Service Mapping Patterns (com.snc.discovery.patterns): Includes patterns for discovering AWS-specific resources via API.

 

 

Microsoft Azure:

 

Cloud Management Azure (com.snc.cloud.azure😞 Supports the discovery of Azure resources using Azure APIs.

 

Discovery and Service Mapping Patterns (com.snc.discovery.patterns): Needed for Azure-specific patterns.

 

 

Google Cloud Platform (GCP):

 

Cloud Management GCP (com.snc.cloud.gcp): Enables API-based discovery of Google Cloud resources.

 

Discovery and Service Mapping Patterns (com.snc.discovery.patterns): Includes patterns for GCP discovery.

 

 

 

 

3. Optional and Related Plugins:

 

ITOM Visibility (com.snc.itom.visibility): Enhances discovery capabilities, particularly for cloud environments.

 

Event Management (com.glideapp.itom.snac): Helps correlate discovered cloud resources with events.

 

Tag-Based Service Mapping (com.snc.service-mapping.tag-based-services): Useful if leveraging cloud resource tags for service mapping.

 

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