Hi Buddy,
To plug in Cloud Discovery in ServiceNow, you need three things in place first: Discovery licensed, a MID Server, and cloud credentials.
Activate the plugin
Go to System Definition → Plugins, search for Cloud Discovery, and activate it. This pulls in the required dependencies.
Set up cloud credentials
Under Discovery → Credentials, create credentials for your cloud provider AWS, Azure, or GCP. Make sure the permissions are correct — this is the most common failure point.
Create a Cloud Discovery schedule
Go to Discovery → Discovery Schedules and create a Cloud Discovery schedule not IP-based. Select the cloud account/subscription, MID Server, and provider.
Run and validate
Run the schedule once manually, check Discovery logs, and confirm cloud CIs are created in the CMDB.
Key thing to remember: Cloud Discovery is API-based, not network scanning. If the credentials and MID are right, it works.
If you need tell me which cloud AWS/Azure/GCP, I can give you the exact permission setup.
That's it!
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